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The Engagement Specialist promotes a healthy and effective workplace by overseeing injuries to resolution and wellness programming at the University. Responsible for managing the workers' compensation program, this position communicates with various internal and external parties, facilitates an employee's return to work, reports injuries appropriately, and promotes workplace safety, among others. The Engagement Specialist helps identify and plan wellness opportunities for faculty and staff; informed by employee interest and top claims, this position provides creative engagement opportunities for a range of constituents. The Engagement Specialist assists the wider Engagement team and Human Resources department on special initiatives and projects. Other duties include, overseeing absenteeism trends, continually providing superior customer service, and performing other duties as assigned.
Manage workers compensation to help ensure a safe workplace. Communicate with injured workers, supervisors, insurance carriers, doctors, investigators, attorneys, and departments to obtain needed information; process needed forms and reports. Manage the University's return-to-work program for injured and/or disabled workers. Work with key stakeholders to develop programs to promote workplace safety. Comply with all regulations and reporting obligations.
Manage pre-employment physical screenings; manage the DOT Drug and Alcohol testing program of DOT eligible positions. Contact supervisors for required random drug and alcohol tests and monitor results.
Develop and monitor the employee staff population for excessive absence trends. Work with high occurrence departments to develop strategies to reduce and manage absences through proper performance communications and education.
Conduct presentations at New Employee Orientation, training on workplace safety and workers compensation, and others as needed.
Assist with various recurring projects, special projects, and other duties as assigned.
Uphold University mission through work performed.
Perform other duties as assigned.
The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Skills and Qualifications
Required: Bachelor's degree; superior oral and writing skills; excellent problem-solving ability; demonstrated exceptional judgement; superior organizational skills and attention to detail; outstanding interpersonal skills with the ability to professionally communicate with employees and outside partners; ability to professionally/clearly articulate concepts; ability to interact with high-level administrators; ability to adjust to changing priorities; superior attitude and service-orientation. Experience with standard office equipment; proficient in Microsoft Office and Google suite.
Preferred: Master's degree in a related field; previous job-related experience or education (which may include knowledge in employee relations, California workers' compensation, employment law, Human Resources, among others). Previous experience with PeopleSoft and Kronos.
Qualified individuals should be able to articulate a strong commitment to diversity, and have the ability to work effectively with individuals from different backgrounds.
Offers of employment are contingent upon successful completion of a criminal, education, and employment screening. Qualified applicants with criminal histories will be considered for employment in compliance with all applicable laws.
This is a Regular, Nonexempt, 40 hour per week position.
Salary: Commensurate with experience.
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