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Client Management Services AVP
Whippany, NJ USA
A Client Management Services AVP will be expected to be a central point of contact for both Internal and External clients, with responsibility for advising clients on our Onboarding, Offboarding and Regulatory requirements. The AVP will have to provide guidance to their colleagues as well as to our clients to ensure that Clients are setup to trade in a timely and efficient manner, whilst also adhering to our regulatory obligations and internal controls.
What will you be doing?
Be part of a team that acts as a central point of contact for Client Onboarding, Offboarding and Regulatory adherence to the Business and External clients
Liaise with multiple internal stakeholders including but not limited to Legal, Compliance, Business representatives and multiple middle and back office teams.
Utilize internal systems for workflow management and data storage, monitoring the status of requests against agreed performance thresholds and escalating requests that have exceeded agreed cycle time thresholds.
Responsible for understanding the impact of regulatory change to our process and procedures and ensuring client readiness for such changes. Examples include: MIFID II, Dodd Frank, US Person reporting consent, EMIR, and Margin for Uncleared Derivatives.
Assist with design and implementation of new processes to ensure Barclay’s clients are compliant for all necessary regulations, onboarding and offboarding requirements.
Assist in all relevant stages of new regulatory Project lifecycles including: design, testing & deployment/go-live.
Central point of contact to manage outreach and post outreach processes including management of information, query management and adherence tracking.
Develop client relationships throughout the onboarding/ regulatory adherence process by providing clients with a “One-Stop” shop service model.
Collect documents and information from clients / sales to fulfil the requirements of our Onboarding and regulatory processes.
What we’re looking for:
Educated to degree level or above
Minimum 1 years’ experience in Client Onboarding with Derivative/ FX product knowledge, with regulatory knowledge (MiFID, Dodd Frank/EMIR) and a strong understanding of the E2E onboarding/offboarding process.
Skills that will help you in the role:
Working understanding of Markit Outreach 360 and/or Salesforce
Broad knowledge of the IB structure, functions and their purpose/scope (Operations/Legal/Front Office/Risk and Regulatory Programme)
SQL or VBA coding experience
Proficiency in Excel and PowerPoint (e.g. PivotTables, graphs, etc).
A good understanding of governance processes and procedures.
Where will you be working?
At Barclays, we are proud to be redefining the future of finance and here at Whippany we are defining the future of the workplace and the future of the way we work and live. We are creating a unique community, one of four strategic tech-enabled hubs that will redefine opportunity for everyone who works here. Whatever you do at Whippany, you’ll have every chance to build a world-class career in this world-class environment.
Interested and want to know more about Barclays? Visit Company websiteys/who-we-are/ for more details.
Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.
We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
Our customers are unique. The same goes for our colleagues. That's why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be. We are proud of our dynamic working options for colleagues. If you have a need for flexibility, then please discuss this with us.
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