Company Summary

Join our team! As a global leader in providing title insurance, settlement services and risk solutions for real estate transactions, Company Insurance Company (NYSE: Company) is an ideal place to build your career. We have been entrusted with helping our customers achieve and protect their dream of homeownership since 1889. Company’s Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity Company website believe that our people are the key to the company’s continued success. Because our employees enable our future, we invest in theirs by supporting their careers and promoting their overall wellbeing. Company has created an award-winning culture and has been named to the Fortune 100 Best Companies to Work For® 2018 list for the third consecutive year and to more than 50 regional Best Places to Work lists. For more information, visit Company website.

Job Summary

Under direction from Escrow Officers/Branch Managers, verify signatures for customers and notarize documents. This position is typically part time, and is used on an as- needed basis. Obtain any documentation from the customer required by the lender or escrow officer such as closing funds and copies of documents

Essential Functions

• Take signatures from customers and notarize documents.
• Must be professional in the presentation of loan documents, such as the note, settlement statement and Deed of Trust and remain confidential and professional. Give a brief explanation of what the document is that is being executed.
• Refer all questions or concerns to Escrow Officers. This position should not offer advice on processes or procedures.

Supervision Received or Extended

• Is competent to perform most aspects of job independently.

Impact

• While performing the duties of this Job, the employee is regularly required to sit and talk and hear.
• The employee is occasionally required to walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds

Knowledge and Skills/Technology Used

• Ability to organize and prioritize tasks.
• Supports the organization’s mission, vision, and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, respect personalization, commitment to our community, and accountability and ownership.
• Ability to read and interpret documents. Ability to speak effectively before groups of customers or employees of organization. Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Typical Education

• High school diploma or equivalent, some college preferred

Typical Range of Experience

• Must have some background knowledge of mortgage lending business.
• Possess basic real estate/escrow/title terminology.
• 1 year related experience reviewing and notarizing documents.

License or Certification

• Must be a notary public
• Requires a valid driver’s license

Company invests in its employee’s development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. Company is committed to diversity and inclusion. We are an equal opportunity employer. For more information about our Company and our dedication to putting People First, check out Company website.