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Come work for the Navy Exchange...where you can have a retail career with a purpose!
We are a world-class retailer serving the best customers in the world: active duty and retired military and their families.
No military affiliation is required.
This is a progressive position. If incumbent hired as an NF01 - Optician Aide 8962, they may progress to the NF02 Dispensing Optician Aide 8961 without further competition once minimum qualifications of the NF02 - Dispensing Optician Aide 8961 are met.
Performs limited optical aide duties which involve assisting patrons in selecting frames and making minor frame repairs.
Duties and Responsibilities:
Assists Dispensing Optician in performing the following functions:
Making recommendations to patrons concerning the selection of frames from a wide variety of colors; recommends the correct size and fit based on facial structure, color of lenses, tinted or untinted, etc. Based on patron selection, prepares appropriate documents for processing.
Fitting patron with finished product and making adjustment to frame as necessary.
Making minor repairs to frames such as replacing screws and adjusting frames.
Operates a cash register; collects and accounts for cash received from patrons and prepares Salesperson's Daily Cash Report (SS/120).
Prices merchandise in accordance with established procedures. Also, assists with monthly inventory.
Exercises tact, good manners and courtesy when serving and assisting customers. This is expressed by tactfully responding to patron inquiries and assisting patrons in a prompt and friendly manner.
Works under the general supervision of a designated supervisor who makes assignments, and is available for advice and assistance, Work is reviewed for accuracy, adequacy, adherence to procedures and instructions, and customer satisfaction.
Performs other related duties as assigned
Serves as an assistant to a licensed or certified Optician. Prepares and dispense ophthalmic eyewear as written by a licensed optometrist.
Duties and Responsibilities:
Works under the general supervision of a licensed/certified optician or designated supervisor.
Interprets corrective eyeglass prescriptions from a licensed optometrist or physician. Accurately measures patron for pupillary distance (PD) using pupilometer or ruler; proficient in determining placement of bifocal and multifocal heights.
Assists patrons in frame selection and makes recommendations as to correct size and fit based on facial structure and optical prescription.
Assists in preparing and delivering work order to authorized laboratory for processing via online, phone or fax; may include complex lenses required by some prescriptions.
May be required to fabricate (cut, grind and polish) lenses, tint, assemble and mount lenses into frames onsite.
Receives completed order and verifies accuracy and quality of finished prescription lenses. If discrepancies are noted, informs licensed/certified optician or supervisor and return lenses to lab for replacement, correction, etc. Maintains direct liaison with labs.
Fits or adjusts completed eyewear to the wearers face; transfers possession of completed eyewear to patron.
May be required to adjust or replace a previously prepared eyewear pursuant to the written prescription of a licensed optometrist or physician.
May be required to order soft, extended wear, or hard contact lenses upon the written prescription of a licensed optometrist or physician.
Provides warranty information and instructions on general care and use of the finished eyewear or contact lenses. May be required to process frame and/or lens warranties.
May be required to make minor repairs such as replacing screws, nose pads, etc.
May be required to assists in conducting monthly and/or yearly inventory with the assistance of other optical associates.
Operates a cash register. May be responsible for cash fund. Picks up and turns in change fund daily. Collects and accounts for cash received from patrons.
Adheres to company policies and procedures for production, recordkeeping, sales, and product storage.
Requires standing 80% - 100% of the time.
Perform other related duties as assigned.
GENERAL EXPERIENCE One year responsible experience in clerical office or retail sales store work of any kind which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled.
OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE 1 year of academic study above the high school level may be substituted for 9 months of experience up to a maximum of a 4 year bachelors degree for 3 years of general experience. For each year of general experience one year of course work that includes an average of six semester hours a year in ophthalmic dispensing.
GENERAL EXPERIENCE: One year of responsible experience in clerical, office or retail sales store work of any kind that the applicant has demonstrated the ability to perform satisfactorily in the position to be filled.
SUBSTITUTION OF EDUCATION FOR EXPERIENCE: One year of study (24 credit hours) completed in a college, university, or junior college above the high school level may be substituted for 1 year of general experience.
SPECIALIZED EXPERIENCE: One year of experience recommending frames based on correct size, fit, facial structure, color of frames and lenses and performing minor repairs on frames.
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