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Company, the way your career should be!
The Director, Technology Infrastructure & Operations primary responsibility is to partner with business areas and other Technology areas to provide technology solutions and services that help deliver Company’s strategic mission and plans. This position will direct and manage the strategic planning, system and software development, implementation, administration and maintenance for a large suite of infrastructure systems and solutions.
This includes development of long and short-term technology solutions that address business goals and deliver improved profitability, efficiency and an unrivaled customer experience.
Do you thrive in a dynamic corporate culture? Do you excel in leveraging a forward-thinking technology organization to drive innovation?
If so, your job search ends now…
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Strategic planning and results focus
Identify the appropriate goals for the teams that will achieve enterprise objectives
Prioritizing objectives and provide a holistic approach to solution recommendations that includes ROI, time to market, scalability as well as alternative recommendations
Deliver on commitments by being results focused and efficiently leveraging team talent
Strong interpersonal skills are required to develop the vision by partnering with business partners, peer groups, the Technology management team and key associates.
Present the vision to executive management at the appropriate level of detail.
Communicate the vision in a way that clarifies the direction for the team to support the strategic direction.
Team Leadership and Development
Attract, recruit and retain a strong bench of skilled and engaged associates
Coach associates to deliver on the overall team vision
Create clear role expectations and leverage industry standards to move the practices forward
Develop associates to reach their full potential – understand their goals and needs, partner in their development, provide advice, feedback, training and advocacy
Manage resourcing for product roadmap that aligns with business need
Possess an in-depth knowledge and stays current with industry trends in: back office and customer facing technologies, application development and infrastructure principles and best practices, and implementation and management of both on-premise and public cloud solutions.
Formulate a technology plan for each business area based on in-depth understanding of the current needs of the business, the future direction of the business and the road map of the technology.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Passionate about information technology
Persuasive communicator – able to explain complex or intangible concepts to stakeholders at all levels
Good listener – weighs input from multiple perspectives when forming opinions and recommendations
Collaborative and team oriented work approach
Experience gaining consensus among a large, diverse group of stakeholders
Experience managing, training and mentoring others in IT software development and implementation best practices.
Able to easily motivate and inspire team members, peers, stakeholders and executives
Innovative; thinks beyond boundaries
Analytical; solves problems at root cause and prioritizes effectively
Continuous learner and improvement mentality; never satisfied
Comfortable speaking to large audiences and executives
Flexible and open-minded; proactively seeks input from others
Entrepreneurial drive and spirit; enjoys working in a fast-paced environment
Handles constructive criticism with ease; adapts easily and efficiently to change
EDUCATION and EXPERIENCE:
BA/BS Degree required. Master’s Degree a plus
10+ years of experience in Information Technology with 7+ years of infrastructure, operations implementation and implementation
5+ years’ experience managing direct reports
Experience with lean/agile development processes
Experience leading Help Desk operations, End user computing, End user engineering teams a plus.
Experience leading public and private cloud teams plus
Upon an applicant's request, Company will consider reasonable accommodation to complete the Company Job Application.
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