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Creates the strategic plan for Company contract / Right of Entry (ROE) process within Multiple Dwelling Unites (MDU) / Single Family Units (SFU), university and other channels at the Division level. Works with regional teams to ensure property owners, developers, consultants, etc., contractually agree to provide Company services in their properties. Responsible for strategic plan to deliver targeted business results including increasing units, subscriber growth, penetration and profitability within multiple sales channels.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences
Win as a team - make big things happen by working together and being open to new ideas
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers
Drive results and growth
Respect and promote inclusion and diversity
Do what's right for each other, our customers, investors and our communities
Creates and/or approves all sales strategies and marketing plans including process, measurement, reporting for all channels under purview.
Responsible for execution and development all tools and system enhancements within supported channels
Develops and responsible for deployment, measurement, evaluation and success of all training curriculum in sales channels at all levels.
Marketing liaison for sales channels including go to market strategy and materials (collateral, etc.) to assist in that strategy
Creates and is responsible for all divisional incentives, recognition and other programs to enhance sales opportunities
Creates process for collection, measurement and reporting of all regional incentives
Develops, reviews and communicates playbook for each channel as well as responsible for maintenance and up keep of playbook content.
Ensures consistency of personnel within channels including job descriptions, titles, hiring, on boarding, SSIP process, compensation, etc.
Develops a best practices/feedback methodology for all channels and communicates and measures effectiveness of implementation.
Administers an annual operating budget for Product Sales.
Assists in developing sales strategies and marketing plans. Identifies tools to assist with sales activities and action steps to follow in the sales campaign.
Works closely with training teams for deployment of successful training curriculum.
Implements advertising and promotional activities.
Recruits, trains, and provides leadership to Product Sales personnel. Coordinates all logistical aspects of the sales program.
Deploys incentives and other programs as necessary to achieve critical milestones to success.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
Other duties and responsibilities as assigned.
– Bachelors Degree or Equivalent
Field of Study
Computer Science, Engineering
– Generally requires 9+ years related experience
Experience within Telecommunications, preferred; cable industry experience also considered
Strong background in leadership, with experience leading team of direct and indirect reports
Strong analytical ability with experience measuring and reporting on multi-channel sales strategies
Strong executive communication skills (both written and verbal)
Experience in product sales with experience leading product sales strategies for Multiple Dwelling Unites (MDU) / Single Family Units (SFU), university and other channels at the Division level
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