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Demonstrates the philosophy of the sponsoring Lutheran congregations, through upholding the Company mission of “Older Adults Living Life to the Fullest”, core values and code of conduct.
Responsible for the planning, organizing, development and direction of the housekeeping department to assure quality services are provided on a daily basis.
Essential Functions & Responsibilities
Assists in the development, review, interpretation and implementation of departmental policies and procedures.
Evaluates to determine department staffing needs, recruits, interviews and selects potential employees, and schedules staff.
Supervises staff including delegating authority, directing, counseling, coaching and evaluating staff to provide exceptional service.
Ensures department has appropriate, functioning, and well maintained equipment. Analyzes department to determine equipment and supply needs and maintains adequate level of supplies and equipment.
Ensures quality housekeeping services are provided including resolution of resident and customer complaints and continuous inspection.
Serves on various committees and attends meetings representing the housekeeping department and makes/recommends changes based on feedback and reports on and implements as requested.
Provides orientation and on-going training of housekeeping staff and ensures staff attendance at required training before performance on the job.
Assists in budget preparation, ensures adequate records are kept, paperwork is processed and department conforms to budget.
Follows and ensures that all housekeeping personnel follow infection control procedures, including proper hand washing, waste storage and disposal and wearing protective clothing and equipment.
Follows all safety procedures and protocol and ensure staff follows all safety procedures and protocol as dictated by Company policy, federal and state regulations and standard housekeeping practice and corrects and/or reports all hazardous conditions, defective equipment and accidents or incidents to supervisor immediately.
Qualifications, Knowledge, Skills & Abilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities.
Education/Experience: High School diploma or GED required. Minimum two years supervisory experience in housekeeping or laundry.
Language Skills: Ability to read and interpret documents such as procedure manuals, safety rules and operating instructions. Ability to write routine reports and correspondence. Ability to effectively present information in one on one situations and speak effectively before groups of residents, customers and employees.
Must possess the ability to make independent decisions when circumstances warrant such action.
Must possess leadership abilities such as planning, organizing, interpretation and employee relations.
Physical Requirements and Working Conditions
The physical requirements and working conditions described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel objects, tools, or controls.
The employee frequently is required to sit; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance.
Must be able to lift up to 55 lbs. Must be able to push/pull 50 lbs.
A well lit and ventilated working area that has its own temperature control system (air conditioning and heat).
On occasion, may be subject to emotionally upset residents, or family members.
Is willing to work beyond normal working hours and on weekends and holidays when necessary.
Is subject to exposure to fumes or airborne particles, and toxic or caustic chemicals.
Is subject to exposure to infectious waste, diseases, conditions, etc., including exposure to the AIDS and Hepatitis B virus within guidelines of standard precautions.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable federal, state and local laws and standards, and Company policies and procedures.
Scheduled Weekly Hours:
Day Shift (United States of America)
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