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Estimated Travel Percentage (%): Up to 50%
Relocation Provided: Yes
Your future role
As a leader, you will take a comprehensive and influential view of institutional clients and customers through a digital lens. Your key objective is to create an enterprise strategy that maximizes client acquisition, retention and profitability while acting on behalf of our customers. The successful execution of this strategy will enable Company’s Business Development, Relationship Management, Marketing and Financial Advisors to convey the value of Company’s digital products.
Intrigued? Then, we would like to meet you if you:
Will join us to build products that inspire millions of people to live the life they want when they retire. One that helps them discover how they can plan for retirement, and the products to accomplish their goals.
Build strategic relationships by maintaining an expansive network beyond physical boundaries and proximity and staying in touch with the issues and concerns of people in one’s network
Drive innovation by moving beyond traditional ways of doing things and gaining stakeholder support and overcoming resistance in order to implement ideas
Possess the ability to make sound decisions, even in the absence of complete information, and forecast the consequences and implications of different options
Have a proven record of providing direction, motivating, and growing employees to drive high levels of performance.
Excellent presentation skills and communication abilities at all levels, including senior leaders, of both internal and client organizations; engaging presentation style.
Experience is defining, developing and/or influencing product demonstration toolsets an technologies.
The ability to manage ambiguity, work autonomously in an Company culture.
As the Director of Client Experience & Relationship Engineering, you are respected for your strong leadership skills and motivating the organization to deliver exceptional value to our customers through the practice you develop. You will…
support the sales and relationship lifecycles and associated technology needs.
be a champion of the voice of the customer feedback and its importance in ongoing product development.
be devoted to metrics and data for measuring results and gleaning insights.
balance the needs of multiple stakeholders, making sound decisions using data, analysis, experience, and judgment, along with a risk mindset.
define, deliver and manage product demonstration capabilities.
ultimately, take ownership for key outcomes.
Why you’ll like working here as much as we do
We are a startup like group that creates products that our customers and employees desire. If you are looking for the stability of a big company and the excitement and culture of a startup, then we are the perfect fit. Our team will be focused around products and continually improving them.
We are a team of doers and we operate very flat. If you have an idea, then we want to hear it. Our teams are nimble and have people that know how to build products in an Company way. Our designers and developers work side by side and will throughout the development cycle.
You will be an integral member of a high-performance team that helps define how customers / employees interact with digital products for externally facing web and mobile applications. The team is responsible for developing scalable interfaces and delivering world class user experience for customers and employees.
Company Benefits include
401(k) employee matching program
Medical, dental, vision, and life insurance
Pre-tax commuter benefits
Flexible work arrangements
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
It has been and will continue to be the policy of Company, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
At Company, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
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