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The position, Director, Inventory Management Systems is a critical role within Macy’s Supply Chain, responsible for all current Inventory Management Systems as well as future development necessary to support the Supply Chain Centralized Fulfillment strategy. He/She will be responsible to partner with business leaders within the Inventory Management area to identify opportunities within the area, frame business problems, and create a capability roadmap to allow for delivery, implementation, and KPI tracking which will allow Macy’s customers to shop seamlessly and easily across channels.
He/She develops and manages a solutions team of product managers that work with the business leaders to build the vision, drive opportunity assessments, facilitate Macy’s Agile delivery where applicable and evaluate and prioritize product roadmap and features to optimize ROI and deliver a superior customer experience. Responsible for end to end solutioning through to and including implementation.
A successful candidate will have proven Product and functional experience in implementing and improving Supply Chain solutions across several of the areas within Supply Chain. This role will focus specifically on the current and future systems and business flows in the following areas within Supply Chain:
Demand Routing and Inventory Availability
Preferred Fulfillment Logic
Initial allocation of product based upon Assortment strategy
Allocation to support Centralized Fulfillment strategy and flow concepts (i.e. hold and flow)
JDA Forecasting and Replenishment
Your passion about building great products and solving customer and business problems is a key for your success in this role.
The Director, Inventory Management Systems, responsibilities include, but are not limited to:
Product Capability Oversight:
Drive product modernization efforts across our Supply Chain (including influencing upstream and downstream capabilities such as Merchandising, Finance, Store Operations, etc.) through competitive analysis and bringing industry best practices and external thinking to our Supply Chain strategies and roadmaps.
Constantly question and clarify the cross-functional implications of all product decisions and ensure that critical business issues are surfaced and considered.
Identify high-value opportunities and work with the business leaders and engineering to continuously improve the experience for both external and internal customers; championing ideas and initiatives on behalf of your team.
Champion a point-of-view to leadership teams, articulating he relative importance of various initiatives that are ready to move to the development phase.
Guide product managers to ensure the product specifications are developed with the business leaders and clearly understood by engineering.
Ensure that product specifications meet high standards and business goals for quality before approval and launch.
Support team members as they provide product requirements clarification and reply to implementation considerations raised by the development team.
Raise awareness of team’s plans, insights and accomplishments to facilitate cooperation across departments and to build a highly performing, highly motivated team.
People Leadership and Functional/Organizational Development:
Lead Product Management efforts in developing and implementing scalable processes and/or tools to enable functional productivity.
Support senior leadership and the technology organization in ongoing change management, improving product management, product development, and project management practices.
Coach Product Managers as they respond to project escalations with an assessment of the business implications of changes to project scope, timeline, or resources; facilitating feedback in a way that promotes learning and future success.
Inspire and empower Product Managers, each responsible for defining and delivering the Supply Chain product capability roadmap.
Create and foster career development and growth paths for team members in alignment with company, product and personal objectives, building upon experience and passions to realize talent potential.
Create clear and measurable goals and objectives for the team related to the creation and enhancement of timely, high-quality products that support critical business objectives, requirements change management, and partnership with cross-functional teams.
Assist direct reports with ongoing prioritization and resource allocation to ensure that the crucial business initiatives are delivered.
Hiring, retention, and succession planning.
Executive Stakeholder Management:
Lead teams in partnering with key business stakeholders and strategy team members to develop clear, comprehensive opportunity assessments and business requirements.
Present to senior management the information necessary to make informed approval, prioritization and tradeoff decisions.
Ensure that all relevant parties and key stakeholders are informed of product status from concept through launch.
Develop and maintain relationships with key business owners and senior management.
Represent product management in cross-functional business initiatives, defining and communicating our product priorities and roadmap.
Bachelor's degree in Computer Science, Information Systems, Supply Chain and/or Engineering or 8-10 years of related experience or an equivalent combination of education and experience.
Product Management and Agile transformation experience.
Management consulting desired, but not required.
3-5 years of experience managing direct reports and / or indirect teams.
Strong analytical, prioritization and negotiating skills.
Usability and customer-focused design experience a plus.
Communication Skills and Reasoning Ability:
Demonstrable written and verbal communication and presentation skills, good interpersonal skills.
Excellent written and verbal communication skills.
Ability to read, write, and interpret business and technical documents.
Must be able to work independently with minimal supervision, strategic thinking and organizational planning skills.
Ability to define technical objectives and achieve planned results by decisions and actions that are based on professional methods, best practices and practical experience.
Ability to work a flexible schedule based on department and company needs.
This job description is not all inclusive. In addition, Company, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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