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Director, Customer Development Walgreens
Sales Jobs /Chicago, IL jobs at Kimberly Clark
Director, Customer Development – Walgreens
SUMMARY OF POSITION:
Direct Customer Development teams to strategically achieve business and departmental objectives, and contribute to strategic budgeted sales and operating profit results. Discover and develop innovative strategic opportunities of marketing directly to consumers through collaboration and integration of company brands and retailers.
Strong precise understanding of marketing place dynamics in class trade customer strategies.
Provide leadership to ensure Company attracts, develops and retains best Talent, and fosters environment which motivates diverse teams. Also influence Talent to fully use capabilities in achieving desired superior business results, and to be recognized as role model leaders by customers.
Contribute to organization, staffing, training, development and management of efficient customer team organization to meet U.S. Customer Development volumes, shares and profit objectives, within budgeted selling expenses.
Provide customer development and business sector management with accurate and timely reports (e.g., expenses, exceptions and clearing of deductions and recommendations on sales, manpower, marketing initiatives, program effectiveness and competitive activity).
Lead Customer Development teams in benefiting Company brands and categories by providing strategic leadership to business teams and customers.
Strategically manage and monitor business plans to maximize top and bottom line growth and to achieve volumes, market shares, and profit/contribution objectives. Maintain development of long-term strategic plans with customers, incorporating integrated customer business planning principles, marketing initiatives to ensure continued growth and development of the business.
Influence results by providing strategic direction to customer development teams through personal involvement in design, creation and implementation of all programs and policies, and by developing sustainable relationships with customers, VIP stake holders.
Ability to adapt and support the organization through times of change.
Strong ability to clearly and precisely communicate orally and in writing to individuals and groups, including Neenah, WI Brand Champions; consistent engagement in person with Vice Presidents, Sr. Vice Presidents and CEO.
Ability to communicate precise innovative Sales Customer Development business solutions to customers and team leaders.
Strong ability to quickly comprehend and influence appropriate Neenah, WI departments with issues or problems.
Ability to build strong ongoing personal and business relationships at various levels with customer Directors, Vice Presidents, Sr. Vice Presidents and CEO.
Ability to develop and build skilled talent pipeline for Company.
Ability to structure and manage multiple priorities and projects in a timely manner, and create winning strategies for teams to implement.
Ability to operate and use telephone, computer/laptop and other technological devices/software programs to communicate with other people.
Ability to proficiently use and perform key functions of Microsoft Excel software program.
Ability to travel via aircrafts, and operate and drive motor vehicles for business travel, with valid driver license.
DEPARTMENT SPECIFIC/NON-ESSENTIAL FUNCTIONS, INCLUDE BUT NOT LIMITED TO:
Reflect leadership, supports change, welcoming open communication and contributes good relations throughout the company.
Utilize Talent and Performance Management Principles to ensure performance reviews and career development resumes are conducted on timely basis. Develop personnel plans to accelerate growth of high potential team members and manage performance team members. Provide quality insights and feedback.
Ensure Customer Development team is in compliance with Corporate Human Resource Policies and government regulations, such as OSHA, EEOC, ADA, FMLA and ADEA.
Establish team procedures and programs alignment with national policy to ensure efficient, orderly and safe operations; analyze, control and improve performance, and measure deputies’ performances.
Promptly reconcile and communicate changes and conduct team adjustment to new changes. Adjusting to meet requirements of changing conditions/situations. Maintain effectiveness of varying environments with different tasks, responsibilities and people.
Render judgments and make timely decisions in alignment with business objectives. Set priorities and proactively identify issues, underlying problems and potential solutions to develop plan of action. Evaluate cause and effect relationships.
Keep team leader informed on status of plans and programs, changing conditions, requirements of marketplace, competitive activity, issues and accomplishments that may affect sales results.
Education required: A minimum of a Bachelor’s degree.
Experience: At least 10 years of progressive exempt/upper level management experience, extensive global business knowledge, proven superior success in business management required (e.g., District Team Leader, National Merchandising Manager, Brand Marketing Management, etc.).
Experience/Qualifications: Complete knowledge in class of trade serviced by U.S. Customer Development, Company organizational structure, brands and categories, sales and marketing procedures, human resources and financial policies and procedures. Knowledge of and experience with Company planning process and ProMAX software is a plus.
Skills/Competencies: Results, strategies and visions orientation, leadership, organization development, financial and budget management, ethical judgment and decision making, brand development, change management, team management and business intuition
Other Skills: Building strong relationships, prioritization and time management, resources and team management, cross-cultural, analytic, cognition and social perspectives
Reports to Vice President/General Manager – Customer Development
SCOPE OF POSITION:
Expected to comprehend overall corporate, sales, marketing and general business objectives to ensure volume and contribution objectives are met. Direct reports may approximately encompass 3-4 team members with another 6-7 indirect reports.
Travel up to 10% of the work time. Travel may also include business travels via aircrafts and motor vehicles to various locations. May include prolong periods of sitting, typing, viewing computer/laptop screens, along with occasional bending, reaching, lifting, carrying, walking, climbing, twisting, stooping and standing.
Company and its well-known global brands are an indispensable part of life for people in more than 175 countries. Every day, 1.3 billion people - nearly a quarter of the world's population - trust Company brands and the solutions they provide to enhance their health, hygiene, and well-being. With brands such as Kleenex, Scott, Huggies, Pull-Ups, Kotex, and Depend, Company holds No.1 or No. 2 share positions in more than 80 countries. With more than 140 years of history of innovation, we believe in recruiting the best people and empowering them do their best work. If fresh thinking and a passion to win inspire you, come Unleash Your Power at Company.
Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. This position is subject to drug and alcohol testing, including pre-employment testing.
The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.
This position may require a post-offer/pre-hire Physical Abilities Test (PAT) to confirm that individuals are able to perform the essential functions of the job.
Company requires that an employee have authorization to work in the country in which the role is based. In the event an applicant does not have current work authorization, Company will determine, in its sole discretion, whether to sponsor an individual for work authorization. However, based on immigration requirements, not all roles are suitable for sponsorship. This position is subject to drug and alcohol testing, including pre-employment testing.
Global VISA and Relocation Specifications:
Company will support in-country relocation for the chosen candidate for the role, including assistance to obtain proper work authorization. The benefits provided will be per the terms of Company’s applicable mobility policies. The benefits/policy provided will decided in Company’s sole discretion.
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