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Company, the global media company that brought you some of the world’s most iconic television and film franchises, including: The Tonight Show, Saturday Night Live, Keeping Up With The Kardashians, The Real Housewives, Mr. Robot, The Voice, This Is Us, The Fast & The Furious, Jurassic Park, Minions, and more - is launching an all-new direct-to-consumer streaming service. It will seamlessly bring together the breadth and depth of NBCU’s broadcast and cable television series, movie titles, premier sporting events, and renowned news reporting... all in one destination… all in one app.
We are building a world-class team of smart, hungry and fearless professionals who are energized by the possibility of working at the epicenter of content, technology and culture. Join us if you would like to be a part of this exciting initiative.
The Director will be the analytics partner for the Product team(s), driving improvements in understanding customer and content engagement, while recommending solutions through data insights and experimentation. The individual will be responsible for product KPIs, insights and testing. The Director will also partner with other data and decision science teams to share best practices and improve capabilities around data modeling, testing, personalization and visualization. They will build out a best-in-case product analytics team with a diverse set of skills to help meet business and product goals.
Responsibilities include, but are not limited to:
Lead a team of analytics professionals focused on hypothetical data analysis projects that grow the product through insights and experimentation
Execute A/B and multivariate testing with product team to test in-market optimization strategies that can lead to growth and engagement
Customer Care Analytics
Proactively perform data exploration on user behavior, segmentation/cohort analysis, conversion funnel and analysis
Prepare dashboards for with visualizations and KPI tracking for senior executives
Analyze product and user data to help with personalization and targeting efforts to create the best product experience for customers
Present research on user behavior, product enhancements, and metrics development / methodology to all levels of the company ensuring transparency and partnership
7+ years of applied experience in a media entertainment/technical role with a strong focus on analytics, product, project management, & user behavior
3+ years of people management / history of elevating a team
BA/BS in technical or quantitative disciple or significant relevant work experience
Experience analyzing data in digital analytics platforms (e.g. Adobe Analytics, Google Analytics, Mixpanel, etc.)
Coding skills for analytics and data analysis (Python, R, SQL, etc.)
Experience performing analysis with large datasets, i.e. Amazon AWS, Snowflake, or Google Big Query
Experience building statistical models and running experiments
At Company, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us.
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