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The Grocery business accounted for more than half of Company's U.S. sales last year, and huge opportunities exist within our Online Grocery Team to disrupt how the world shops for groceries.
Company website teams work hand-in-hand with our technology arm, Company Labs, to deliver seamless experiences to our customers and associates.
We are looking for an experienced Design Director to join the world’s largest retailer in our mission to help people save time, money and live better. We leverage deep consumer insights to help us focus on key user needs in conjunction with new technology, our deep business expertise, and our years of customer trust to create simple, delightful and effortless shopping experiences.
As Design Director, you will shape, influence and execute on strategy and act as the voice of the customer to inspire product management, business, and engineering teams. This is a senior-level role requiring significant responsibility, creativity, technical expertise, and business sense.
Recruit and foster extraordinary talent, by coaching and guiding your team along their professional development journey.
Provide overall direction & guidance for a seasoned team of designers, helping them negotiate a rapidly evolving environment with complex demands.
Establish and communicate effective design processes, based your knowledge of great user-centered design principles and your practical experience with how a design team operates effectively in an agile project environment.
Champion a culture that embraces design thinking and agile methods.
Develop & drive the end-to-end user experiences and strategy for multiple products & platforms and garner support for this vision among your organizational peers.
Use data & insights (for example, usability study findings, shop-along data, market research findings as well as spikes in sales data, traffic, abandonment, engagement) to inspire new design directions, and teach your team to do the same.
Bachelor's Degree in Human Computer Interaction (HCI), Psychology, Information Science, Design, Communications, English, Writing, or related field
and 7 years user experience design or related field OR 11 years experience in user experience design or related field.
6+ years of supervisory experience.
Additional Preferred Qualifications
Masters Degree in Cognitive Science, Computer Science, Artificial Intelligence, Architecture, Business, or related field.
8 years experience in software design or related field.
6 years experience in eCommerce or related field.
2 years experience developing user experience solutions with agile methodology
2 years experience designing front-end user experience solutions for consumer software development using modern web technologies such as AJAX, Ruby on Rails, or related skill.
The Company eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the world’s largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in technology, merchandising, marketing, supply chain, talent and more, we are reimagining the intersection of digital and physical shopping to help achieve that mission.
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