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As a part of Company’s Financial Solutions business, Company Bank, a division of Company, FSB, provides full-service, nationwide banking and lending services to consumer, commercial and institutional clients through a variety of channels, including online, its Florida-based financial centers and at other business offices throughout the country.
Supports Bank Operations by processing monetary transactions, performing maintenance to existing accounts, and handling exception processing.
Process Wire Transfers
Verify all incoming wires and notify management if discrepancies are is found.
Credit client accounts for incoming wires in core processing system.
Process wire returns with management approval.
Processes Account Transactions & Maintenance
Verify requests by checking signature, security code, funds available, payee, and mailing instructions through various systems.
Complete client requests, bank checks, closed accounts, fee charges, reversals, and waivers in core processing system.
Process express mail deliveries for bank checks when requested by the client or required per procedure; provide secondary transaction review and signature on check if necessary.
Process float adjustments to client’s accounts through core processing system.
Perform general ledger data entries.
Retrieve and process return deposited items through various systems.
Process marketing credits, interest adjustments, and dormant account reactivations through various systems.
Process Exception Operations
Review and decision overdrafts, non-post debit/credit items, and decision potential stop payment hits on client accounts.
Verify signature, date, amounts, and endorsement on large scale checks and refer to either Lead or Manager.
ACH/External Transfer Processing
Review and decision pre-funding and debit block.
Input customer request for ACH.
Perform research regarding client inquiries.
Contribute to the Overall Efforts of the Team
Complete duties as assigned.
Provide assistance on additional tasks as needed.
Knowledge, Skills, and Abilities Requirements
Ability to respond to client inquiries in a professional and timely manner
Ability to follow all established policies and procedures, reporting any needed changes
Ability to comply with all local, state, and federal banking regulations
Ability to adhere to all banking rules and regulations
Ability to ensure accurate client records
Ability to communicate with internal and external clients, and address client needs in a courteous and responsive manner
Ability to communicate professionally with clients and business partners
Basic math and data entry skills
Ability to work independently
Good organizational skills
Good verbal and written communication skills
Proficient with MS Windows (Outlook, Excel, and Word)
Ability to prioritize, multi-task, and change focus when needed
Required Minimum Qualifications
High school diploma or GED required
1 year of experience working in a financial services institution required
Preferred Minimum Qualifications
Back office operations or wire experience preferred
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Requisition ID: 1722014
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