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Consumer Fulfillment is a necessary critical support service to Company’s retail customers. We are responsible for verifying requests and ensuring that customers receive appropriate promotional offers.
Set-up fulfillment coupon in proprietary Company platform
Set-up templates in Microsoft Word
Print fulfillment coupons and letters
Collate letters and coupons
Ensure supplies are stocked, order when necessary
Adhere to best practices, Standard Operating Procedures and Service Level Agreements
Identify areas of opportunity for automation or process improvements to increase productivity or improve quality, curriculum and knowledge articles
Technical proficiency in a business setting:
◦ MS Excel, Word, Access, Outlook, Internet Explorer or other web browsers.
Remedyforce incident management or ticketing system management a plus.
St. Petersburg, FL office. Social distancing and other safety precautions in place.
Training: 8am-5pm, up to 3 days/week over a two-week time period. After that, this person may work Mon-Wed or Tue-Thurs each week.
Schedule: 7:30am-5pm, up to 8 hours/day. 20-30 hours/week.
Company is a recognized leader in highly targeted, personalized digital media that drives, tracks and measures sales lift for leading CPG retailers and brands. Powered by the most extensive shopper database in the world, Company's mobile, online and in-store networks personalize the consumer's path to purchase, delivering $7.9 billion in relevant consumer value each year. Company has no higher priority than ensuring the privacy and security of the data entrusted to us and maintaining the consumer trust paramount to the continued success of our business partners and Company. Based in St. Petersburg, FL, Company has operations in the United States, Europe and Japan. To learn more, please visit Company website or follow us on Twitter @Company.
The intent of this job description is to describe the major duties and responsibilities performed by incumbents of this job. Incumbents may be required to perform other job-related tasks other than those specifically included in this description.
All duties and responsibilities are essential job functions and requirements and are subjected to possible modification to reasonably accommodate individuals with disabilities.
We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
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