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We are seeking a fun and friendly individual who thrives on providing excellent customer service and has the desire to assist in leading a winning team. The position of Customer Service Supervisor (CSS) is responsible for providing courteous and efficient service by assisting in branch business including; deposit operations, staff training/mentoring, scheduling, compliance, and leading the staff to uphold Company's sales and service culture.
The position requires previous experience in a financial services environment and 1-3 years of previous customer service experience.
The ideal candidate must have the ability to provide a high-level of accuracy with excellent attention to detail, and excellent writing, verbal, and communications skills.
Additionally, the applicant must have strong keyboard skills (speed and accuracy), strong computer application/navigation skills, and the ability to effectively use a variety of information resources (e.g., wiki, knowledge or content management).
Bi-lingual (Spanish/English) desired.
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