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We are hosting an on-site job fair on February 25, 2020 where we will be reviewing resumes and conducting interviews with qualified candidates. If you plan to attend, please complete this application.
We are seeking individuals who are dedicated to providing exceptional customer service to our customers.
No prior experience in banking is necessary. We offer comprehensive and ongoing training to ensure our Representatives are prepared to deliver efficient, knowledgeable, and empathetic customer service.
Answering incoming calls and providing high quality support to our credit and debit card customers over the phones
Partnering with multiple departments with the focus of providing the best possible customer experience
We offer the opportunity for career growth and development in a supportive, professional and pleasant work environment, with a competitive salary and an outstanding benefits package including:
Life insurance programs for the employee and family
Short and Long Term Disability
Paid time off, including the opportunity to purchase additional vacation time
Generous tuition reimbursement program
401K with company match and pension programs
Explore your career possibilities at Company and join a company that’s as passionate as you are about helping our customers meet their goals and making a difference in the communities we live and work. Our industry-leading financial performance, innovative spirit and best-in-class reputation empower employees to succeed.
High school diploma or equivalent
Two to three years of customer service experience
Some knowledge of consumer, debit, and corporate/government card products
Ability to identify and interpret data and resolve exceptions
Ability to work with unwritten but generally understood instructions; relying on precedents when available or applicable
Strong verbal and written communication skills
Strong problem-solving and negotiation skills as well as the ability to handle difficult customer calls
Proficient computer skills, especially Microsoft Office applications
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