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Everyone at Company works with one goal in mind – making sure that Company is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Company team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Company’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Company offers an uncommon opportunity to build a strong, thriving career. Company is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Company is everywhere you want to be.
We have an amazing corporate trainer opportunity open on our Company University team. Imagine yourself as part of the Company University, a team that is shaping and driving a learning culture at Company. This role will afford you with a unique opportunity to work on some of the most highly visible initiatives inside one of the world’s most valuable brands. It will also test your ability to thrive under the pressure of intense expectations, demonstrate exceptional performance while juggling a variety of projects, and ultimately succeed in a company where industry leadership is the norm.
With our ‘Everyone is a Leader’ philosophy embedded into everything we do, the timing for being integral to learning at Company has never been better.
About You: Mindset and Attitude
You are an exceptional learner-centric and passionate corporate trainer.
You know what it takes to provide exceptional and impactful learning experiences to our employees.
You are resilient and flexible – you perceive false starts, changing priorities, and constructive feedback as opportunities, not setbacks.
You keep the learner experience front-and-center in everything you do.
You have a global mindset – you take genuine interest in other cultures, do not suffer from “HQ syndrome”, and embrace the need to operate with cultural norms and across time zones.
You are action-oriented and adept at dealing with ambiguity.
You are a team player: skilled at developing relationships and getting things done across levels and geographies, enthusiastically roll up your sleeves, and willing to pitch in where necessary.
Company University is changing the learning culture at Company and is becoming an integral part of life at the Company where every employee, regardless of level and location, will have access to a wealth of resources to enhance their effectiveness.
We are a CEO supported start-up team within a large, global organization.
We are a team of experts in our respective disciplines, but more importantly, we strive to harness our collective expertise in the most effective way for the benefit of learners.
We combine rigor, data, and subject matter expertise with intuition and common sense of what will be most effective for the business. We like to prototype, launch and evaluate. We are comfortable learning from our mistakes.
If you like what you see so far and think there’s a fit – keep reading. You are almost there.
Key Responsibilities (not an exhaustive list) – You will:
Teach onboarding, leadership, and payments industry training classes from our HQ university campus (in Foster City, CA) as well as across the Americas region (North, Central, and South America).
Setup your own classes both in our university campus as well as when teaching on the road.
Deliver your scheduled classes and exceed aggressive evaluation targets.
Collaborate with functional and regional learning leaders to adapt to evolving learning needs.
Surface opportunities to improve and expand our curriculum.
Measure progress of the courses you teach against driving desired business outcomes and skill development.
About You: Required Skills and Experience
Exceptional classroom teaching skill in a corporate environment with both face-to-face and virtual delivery modalities. You are passionate. You follow the design of the course, present content in a way that is easily understood, and can facilitate experiential learning exercises that provoke rich discussions during learning events.
Strong experience and knowledge in teaching payments industry related topics as well as leadership and professional skills topics.
Strong understanding and experience applying principles of adult learning theory, needs assessment, instructional design, delivery, and Kirkpatrick's four levels of evaluation.
Ability to identify the underlying causes behind employee or business performance issues.
Understanding of and ability to use data and metrics to demonstrate the impact of L&D interventions.
Knowledge of general business fundamentals, finance, and management principles.
Demonstrated ability to effectively collaborate and consult with senior leaders, business partners, internal customers, and colleagues across global cultures and time zones to drive Business results.
Minimum of 5 years' experience in a training facilitation role.
Willingness to travel up to 33% in the Americas region.
Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code. All your information will be kept confidential according to EEO guidelines.
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