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As the global leader in electronic testing, Company VUE (Company website) validates the skills and knowledge of millions of individuals every year. Our customers’ high-stakes certification, licensure, admissions and other credentialing exams help people advance in technology, government and professional careers, as well as attain educational growth. Company VUE offers proctored exams through the world's largest network of test centers in addition to testing in online and unproctored environments. In addition to helping our clients develop, manage, deliver and grow their programs, we work diligently to ensure that their candidates have a positive testing experience. Company VUE is a business of Company, the world's leading learning company with global-reach and market-leading businesses. Company is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO). For more information, visit Company website.
Company is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
Conduct workshops with subject matter experts (SMEs) to review and write exam items and assemble examinations. Evaluate items using statistical data and manage item banks. Ensure that test schedules are developed, maintained and executed.
1. Create Effective Plans
2. Share Information
3. Understand and Resolve Issues
4. Manage Work Effectively
5. Demonstrate Credibility
SCOPE AND IMPACT OF THE JOB
The item and exam building tasks performed in this position have a high impact on the business interests of the company. Any error in completely and accurately building an exam according to content specifications, validation by SMEs, and scoring parameters presents a possible litigious situation upon publication and a resulting risk to the company in terms of financial redress and harm to the company’s standing in the industry.
Using proprietary item/exam development and banking software, maintain and manage test content (items) and associated elements throughout the lifecycle for accuracy, quality, validity, style guide adherence and Company VUE standards. Understand intellectual property confidentiality and security considerations and abide by defined business practices to provide appropriate protection.
Exercise full-cycle project management of multiple exam programs and deliverables, monitoring scope and deadlines and escalating risks when needed. Assist in startup process for new clients.
Plan and facilitate item and exam development activities with clients and their subject matter experts (SMEs) as per contract and exam needs. Evaluate exam program needs using statistical data and other criteria to evaluate items and item bank health. Recommend item and exam development activities and contribute to schedule planning. Prepare materials, including training. Define and implement item banking tool workflow requirements and facilitate virtual and in-person activities and workshops where SMEs write and review examination items and select items for examinations. Assemble examinations within proprietary item development software and perform QC.
Adhere to established QC processes and guidelines, ensuring accuracy of test content components and item set selection per specs and SME input, psychometric input and scoring parameters.
Internal Communication: Work with members of testing services teams and other company teams, providing timely & complete input on reports, documentation, projects, teams, meetings and process improvements. Other duties as assigned.
WORK ENVIRONMENT AND CONDITIONS
Use of phone, PC and keyboard for data input
Ability to negotiate transportation for off-site meetings and to carry and keep on-person a laptop during transport.
Travel requirement: up to 25% travel
Education and Experience:
Bachelor’s degree required, Masters preferred
Experience as test developer, related coursework, or direct applicable experience
Skills, Knowledge and Abilities:
Demonstrated ability to thrive in a demanding, goal-oriented environment
◦ Initiative and troubleshooting
Passionate about quality and attention to detail (e.g., proofreading)
Ability to organize and manage multiple tasks and deadlines
Excellent verbal and written communication skills
◦ Strong facilitation and interpersonal skills
Ability to learn a variety of technical systems and applications
Proficiency with G-Suite by Google, Microsoft Office
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