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Company Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. Information about Company Chase & Co. is available at Company website.
Control Management (CM) maintains a strong and consistent control environment across the firm. With Control Managers appointed for line of business and function, there is comprehensive coverage and joint accountability model with business owners that promotes early identification and assessment of operational risk, effective design and evaluation of controls, and sustainable solutions to mitigate operational risk.
Control Management focuses on four areas:
1. Control design and expertise
2. Risks and controls identification/assessment
3. Control breaks and resolution
4. Control governance and reporting
The Control Program and Shared Services (CPSS) Regulatory Controls team is a function in the Consumer & Community Bank (CCB) and Asset & Wealth Management (AWM) Control Management organization. This Position is primarily responsible for regulatory exam coordination and oversight in the business and improving everyday operational and control readiness. The team works across CCB and AWM lines of business to establish strategic and general guidance, and direction to drive consistency and adherence to Standards and engagement Models with focus on regulatory exams with strategic partners, such as Legal, Compliance, Risk, Control Management and business owners.
Because of the level of leadership this position interacts with, a high degree of maturity and professionalism is required. A majority of this individual’s time will be allocated to significant assessment and evaluation of business and control material, program and relationship management. Excellent communication skills are required because this position routinely interacts with employees at all levels of management. Fast and reliable decision making skills are critical in order to keep pace with the changing environment and priorities. An understanding of how to manage in a fast paced changing environment, how to operate within structured decision-making constructs and identify when to independently and effectively challenge is a necessary part of this role. The ability to build relationships and collaborate is critical. This position may or may not manage employees.
Must execute the following objectives:
Assist with external regulatory exams by providing oversight of multi-functional and cross-line of business exam activities in an effort to assess, evaluate and interpret business operations and internal control information.
Ensure requests for information are comprehensive and responsive, and service levels are managed and achieved.
Execute and/or oversee preparedness efforts, including periodic assessments of operational and control environments Help establish regulatory control governance and reporting to identify meaningful metrics to inform on the health of operational risk in terms of regulatory control.
Act as a strategic advisor and consult with senior leadership and other key personnel.
Identify unmitigated or partially mitigated operational risks, which can result in material regulatory criticism of the firm.
Foster lead relationships and partner effectively with colleagues across the firm to include business owners, Legal, Compliance, Risk, and Technology functions to drive consistent and responsive outcomes.
Produce meaningful executive reporting/updates.
Demonstrate a strong sense of urgency by responding immediately to escalated issues and rapidly changing priorities.