Description

People Management:

Provides positive feedback and recognition, highlighting successes and sharing best practices. Assesses individual performance accurately and provides timely Company websites individual success. Coaches colleagues to drive performance improvement and uses personal development plans to help individuals review development and measure improvements in performance. Assigns stretch opportunities to promote colleague development.

Stakeholder Management:

Supports business partner expectations by creating feedback mechanisms to improve customer and colleague satisfaction as well as risk Company websiteorates with business line partners on customer, departmental and corporate Company websitences decision makers by persuasively presenting thoughts and ideas to gain commitment and agreement on proposed solutions.

Customer Expectations:

Independently initiates and executes commercial loan transactions with a high level of accuracy that meet customer and business partner expectations. Regularly engages with commercial loan customers or their representatives. Prioritizes work in a time-sensitive manner. Resolves highly complex customer issues with minimal guidance, escalating as appropriate. Customer base includes those with specialized service requirements and subsequently, additional compliance requirements. Demonstrates understanding of commercial lending products as well as market verticals. Models behaviors that exemplify superior customer service for junior associates less experienced colleagues.

Risk & Control:

Adheres to regulatory (federal and state) as well as corporate policy requirements for commercial lending, credit risk and operational risk. Creates procedural controls to maintain a high level of data quality and a state of internal and external audit Company websiteps activities that ensure that key performance indicators and service levels are Company websitefies and manage issues that present unnecessary risk to customers and the Company websitetes corrective action to remediate inaccuracies or exceptions with customer or bank impact.

Qualifications

• 2+ years financial industry experience required
• Commercial Closing experience required
• Experience in operational servicing functions preferred
• Understanding of commercial lending products and commercial operations
• Familiarity with accounting/finance principles
• Strong verbal and written communication skills.
• Strong analytical skills
• A high level of accuracy and attention to detail
• Ability to multi-task
• Strong interpersonal skills
• Proficiency in Microsoft Word and Excel

Education and Certifications:

Bachelor‘s Degree in Business, or Finance required

Hours & Work Schedule

Hours per Week: 40

Work Schedule: Monday - Friday, 7:30 am - 5:00 pm

Why Work with Us

At Company, you’ll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

Equal Employment and Opportunity Employer/Disabled/Veteran

It is the policy of Company and Company Securities, Inc. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

Equal Opportunity & Affirmative Action Employer Disabled/Veteran

Company is a brand name of Company, N.A. and each of its respective subsidiaries, and Company of Pennsylvania.