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Where good people build rewarding careers.
Think that working in the insurance field can’t be exciting, rewarding and challenging? Think again. You’ll help us reinvent protection and retirement to improve customers’ lives. We’ll help you make an impact with our training and mentoring offerings. Here, you’ll have the opportunity to expand and apply your skills in ways you never thought possible. And you’ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.
Company Insurance Company has an exceptional career opportunity for a Commercial Claims Service Specialist (Uber) in Irving, TX!
Our customers need us the most when they file a claim. As a Commercial Claims Service Specialist, you will play a vital role to ensure we deliver on our promise to help restore people’s lives after they’ve experienced a loss. Each day you will be responsible for managing a steady volume of new claims involving casualty. Process non-complex, non-technical claim related activities within established quality, productivity and process standards on specific losses as directed by management or claim adjuster. Most importantly, you will work with our customers to guide them through the claims process in a caring and professional manner. You will handle every step from managing incoming calls and data entry, to filing reports and mail support. Your success will be rewarded with our Total Rewards package which includes base pay, benefits, and opportunities for career advancement.
Specific responsibilities include:
Performs clerical duties, including data entry, filing paper documents, email, calendar management, and word processing
Handles claim files (locates/requests files, files paperwork, reconstructs missing files, moves misfiled documents, sends to other offices, etc.)
Retrieves, prints, faxes, or mails supporting documentation to vendors or others as directed
Receives, screens and routes incoming telephone calls and other electronic correspondence
Contacts or receives contact from customers or other claim related third parties to obtain and/or provide necessary file information to comply with quality and process standards
Generates and sends appropriate forms to insured/claimant for completion
Processes claims payments
High School Diploma or equivalent with previous experience in either customer service and/or a professional work environment
Insurance background especially desirable
Good organization skills with timely follow-up skills
Good oral and written communication skills
Knowledge of Excel and Word
Performs routine tasks of moderate complexity under general supervision
Ability to be a self-starter and work independently
Prior Military are encouraged to apply
Bilingual candidates are strongly encouraged to apply
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
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