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The Plan Enhancement/Set-up Analyst will be part of the Institutional and Personal Retirement Onboarding and Maintenance group. The responsibilities include maintaining Defined Benefit and Defined Contribution plans, with respect to fund menu maintenance, plan rule or option changes, and any other changes or updates due to new technology or regulatory rulings. Other responsibilities will include the transfer of all plan assets from prior trustee or custodian, conversion of participant records from prior record-keeper, establishing plan payroll interfaces with plan sponsor or payroll vendor. Analyst will be responsible to ensure plan set up is done in accordance with governing plan document and all administrative practices.
This position is responsible for the systems setup and enhancements of all new Retirement Group plans for plan sponsor and participant service delivery platforms, in coordination with the New Business Conversion teams. Systems involved are MLII, Participant Services Platform (BASE using Oracle),Benefits Online Web-based participant service system, Interactive Voice Response System (VMON), Distribution System, Confirm and Trading System (RSM0), Knowledge Retrieval System (KRS). These primary systems control all participant and plan driven functionalities, and inherent risk potential is of the highest level. The Analyst will be responsible to deliver all plan level changes in a timely and accurate fashion in strict accordance with client requests, provide internal project management and support on organizational goals, be they client initiatives, regulatory changes, systems/technology initiatives, or division planning initiatives. In addition, they will provide input to design discussions of new technology using best practices and technological line experience, to insure best design and implementation for the systems that we operate and subsequently, to provide support and regression testing of technology releases to insure no service interruptions at implementation.
This also includes troubleshooting systems difficulties. Business ownership of service delivery setup systems APS2, Oracle FE-Setup, Web-Setup Entitlements. Statistical and management information system reporting of all activities. Maintenance and improvement of all internal business related policies, procedures, training information and MIS databases. Assist in production support research and function/regression and user acceptance testing for new systems development. This includes consultation in systems development walkthroughs with Systems programmers, and Business Analysts to insure proper design for current business flows, and seamless integration into business processing.
Understanding of Retirement plan processing including Defined Contributions, Non -Qualified, and Defined Benefits
Understanding of rules and regulations governing retirement plans
Strong understanding of MLII/Omniplan recordkeeping practices, systems, file layouts and structures.
Excellent verbal and written communication skills.
Ability to manage multiple priorities to meet deliverables expected by client.
Minimum 2 years of experience in Operations/ Technology environment or equivalent work experience
Manages risk effectively
Takes ownership, self-motivated and highly organized
Ability to prioritize multiple tasks while paying attention to details as well as maintaining quality standards
Working knowledge of SharePoint
2-3 years retirement plan administration experience
College degree highly preferred
Understanding of Omni/ Sunguard recordkeeping systems
Understanding of file layout specifications. Ability to load, manipulate and process data using various database tools
Extensive knowledge of the MLII recordkeeping system; Auto Plan Setup (APSII); Deferred Comp System with McCamish; iGate; IVR Controls; Microsoft Office applications with a focus on Access and Excel.
Good people skills including verbal and written communication skills.
Microsoft Office application suite - Excel, Access, Word, Power Point, Project, Oracle.
Shift:1st shift (United States of America)
Hours Per Week: 40
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