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WHY IS THIS A GREAT OPPORTUNITY?
Company is a rapidly growing global company. They have great growth opportunities because of their growth
Change Management Lead – Sandy, Utah
The Change Management Lead is a key member of our IT organization and is expected to collaboratively create, implement, and maintain controls, processes, and efficiencies for all major change management activities. This person will work closely with development, quality assurance, infrastructure, and company leadership to coordinate implementation, adoption, communication, support and execution of change management best practices to help ensure the success of The Company’s strategic vision while improving the uptime of key systems.
Essential Duties and Responsibilities include the following and other duties as assigned.
Ensures that changes are logged, prioritized, categorized, assessed, authorized, planned, and scheduled, and are introduced in a controlled and coordinated manner
Liaises with all necessary parties to coordinate change building, testing, and implementation, in accordance with schedules
Carefully manages emergency changes to minimize further incidents and make sure the change is controlled and takes place securely. Verifies that emergency changes are appropriately assessed, authorized, and documented after the change
Maintains a tracking and reporting system to document rejected changes, communicates the status of approved and in-process changes, and completes changes
Makes certain that approved changes are implemented as planned, and ensures that they have met their objectives. Refers back any changes that have been backed out of and have failed.
Issues agenda and circulates all RFCs to CAB members in advance of meetings to allow prior consideration.
Ensures CAB has appropriate representation from necessary business verticals & operations teams.
Convenes urgent CAB meetings as required
Ability to create comprehensive change management strategies for various system implementation projects
Create and implement change management strategies and plans that maximize employee adoption/engagement of IT systems and processes and minimize resistance
Develop communications and engagement plans for major organizational IT initiatives
Report to senior leadership to provide status on change management efforts, share identified risks and mitigation recommendations
Must have the ability to learn new skills and keep current with rapidly changing information technology
Participates in a 24-hour on call duty providing after hours emergency support for systems issues
Participates in a rotating event schedule to assist with quarterly company events in various domestic locations
Education and/or Experience
Bachelor’s degree in related field preferred but not required. Minimum of 2-3 years’ experience in Configuration/Change management, change control, DevOps, or systems administration experience required. Demonstrated experience and aptitude with process creation, implementation, and adoption.
University - Bachelor's Degree/3-4 Year Degree
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