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Company Chase & Co. (NYSE: JPM) is a leading global financial services firm with operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, Company Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its Company and Chase brands. Information about Company Chase & Co. is available at Company website/.
Our Firmwide Risk function is focused on cultivating a stronger, unified culture that embraces a sense of personal accountability for developing the highest corporate standards in governance and controls across the firm. Business priorities are built around the need to strengthen and guard the firm from the many risks we face, financial rigor, risk discipline, fostering a transparent culture and doing the right thing in every situation. We are equally focused on nurturing talent, respecting the diverse experiences that our team of Risk professionals bring and embracing an inclusive environment.
Chase Consumer & Community Banking (CCB) serves consumers and small businesses with a broad range of financial services, including personal banking, small business banking and lending, mortgages, credit cards, payments, auto finance and investment advice. Consumer & Community Banking Risk Management partners with each CCB sub-line of business to identify, assess, prioritize and remediate risk. Types of risk that occur in consumer businesses include fraud, reputation, operational, credit, market and regulatory, among others
This role serves as liaison between IT, Risk Strategy and business end-user with responsibility for User Acceptance testing of the firms risk strategies. Work with the business to analyze business requirements and review/produce unit acceptance specifications for any new/change to technology applications. Work with the Technical Analyst and development team to ensure that specifications are clear and understood
You will be responsible to interpret and document business requirements and advise business stakeholders on options, risks, and costs. You will participate in the development of processes and approaches according to JPMChase standards. Assist in designing and ensuring overall integrity of the testing / validation strategies and ensure that requirements documentation can be easily translated into test plans. Facilitate implementation of new functionality through training sessions, demos, and the development of appropriate documentation. Work with the business to ensure the testing results correspond to the business expectations.
Intermediate to advanced experience with test planning, test execution and defect management
5+ years of Quality Assurance experience with minimum intermediate knowledge of software development lifecycle principles and quality assurance methodology
4+ year of experience working with developers, project and/or release managers
Solid understanding of Project Management methodologies and deliverables; experience in Project Management is desired
Previous experience with project risk assessments and the communication of these assessments
Experience with testing tools such as Quality Center/ALM, Mercury's Test Director, Winrunner or Loadrunner is preferred
TSYS and Consumer banking/credit card experience is a plus
Intermediate to Advanced MS Excel, PPT, Word, Project skills
Strong verbal and written communication skills as well as effective meeting facilitation skills
Outstanding in-person and virtual team skills are a MUST while also being able to work independently
Strong supervisory and people management skills, coaching & development, prioritization, managing capacity, and giving feedback