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Shopping is a great way to work up an appetite, and Food@Macy’s offers exciting jobs and great opportunities in an area that’s changing the way people experience our stores. The secret to our success is our mix of skilled, passionate culinary enthusiasts so whether you want to join the prep team or manage one of our restaurants, there’s a great job waiting for you.
The Busperson’s primary responsibility is to maintain a clean and inviting dining room and clean and stocked work station. Perform other duties as assigned. Performs other duties as assigned.
Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Company schedule options are available during the interview process.
Follows Food Division Standards and Best Practices
Clear and set tables according to company standards
Sort plate ware, glassware, and flatware in the dish room
Responsible for recycling where applicable
Ensure dining room is properly set for customer service
Perform daily cleaning tasks as assigned
Effectively deal with multiple customers
Communicate customer requests/concerns and service flow issues to associates and manager on duty
Be knowledgeable of servers’ duties and responsibilities, table numbers, and station assignments
Follow food safety standards and maintain work area and equipment in accordance with Health Department standards
Demonstrate MAGIC selling skills
Open and close area following appropriate checklist, verifying completion with Manager on Duty prior to leaving the area
Assist servers and expeditors and run food to customers when needed
Maintain stock levels and standards in product presentation
Collect trash and discard in the appropriate compacting receptacle
Follow station specific duties and responsibilities
Maintain personal hygiene and professional dress code to comply with Food Division and Health Department standards
Regular, dependable attendance & punctuality
No specific educational accomplishment is necessary.
Previous restaurant/hospitality experience is preferred but not required.
Health department license or certification and/or alcohol certification as required by state or local requirement.
A Food Handler's certificate may be required for food service employees who prepare, store or serve food at restaurants, coffee bars or any other food service establishment prior to starting employment in a food operation at Macy’s.
Ability to read, write, and interpret instructional documents such as safety rules, reports, and procedure manuals.
Excellent written and verbal communication skills.
Ability to communicate in Spanish is preferred but not required.
Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator.
Must be able to make change using American monetary units.
Must be able to work independently with minimal supervision. Must be able to follow instructions.
This position involves regular walking, standing, hearing and talking. May occasionally involve stooping, kneeling, or crouching. Must be able to move and/or lift at least 30 lbs. Involves close vision, color vision, depth perception, and focus adjustment.
Must possess excellent customer service skills.
Must be able to work effectively in a fast-paced environment.
Must meet any state and or local age requirements for serving alcoholic beverages.
Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays.
Reasonable accommodations have been made to enable individuals with disabilities to perform essential job functions. Work generally occurs in an office environment with moderate temperature and noise level.
This job description is not all inclusive. In addition, Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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