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Company is a global services company and the world’s largest card issuer. Our direct relationships with many millions of consumers, businesses and merchants worldwide - combined with our leading edge marketing, information management and rewards capabilities - enable us to offer an array of valuable services that enrich lives, build business success, encourage financial responsibility and create communities of people with common interests.
Company for 9th consecutive year has been voted among India’s top 10 workplaces by the Great Place to Work institute. In recognition of our consistent performance, we were nominated to the Great Place to Work “Hall of Fame”.
At Company, we serve customers, not transactions. We’re widely known for providing superior customer service and have been recognized for a number of achievements including being ranked highest in customer satisfaction within the credit card industry by J.D. Power for seven consecutive years.
A career at Company is rich in experience and offers opportunities to build lasting relationships with our customers.
Come join us and realize your potential.
This position will be part of a fast-paced & innovative team within GIM Platforms group of Risk and Information Management Center of Excellence (RIM CoE). This role is integral part of Global Information Management and supports Customer 360 enhancements and help building foundational data capabilities to be used across enterprise by developing new algorithms leveraging machine learning techniques. The team applies rigorous, solution-oriented analysis and machine learning techniques to help Business Units serve customer better by enabling 360 degree of the customer/business which will result in new revenue, high approval rate for new applicants, effective marketing and efficient risk management.
Company unique core asset is our industry-leading global database of customer demographics and detailed spend behavior from the Company network of over 90 million cards conducting over 4 billion transactions annually in over 130 countries worldwide.
Play pivotal role to develop new insights solutions for Customer 360
Developing solutions for linkages & relationships using Machine learning technique
Lead new initiatives, prepare project plans and other supporting information, and provide project status
Manage customer expectations including scope, schedule, changes, and problem resolution
Depending on business priorities, the projects will vary in size and complexity.
Strong analytical skills including the ability to think through all aspects of complex business requirements and generate possible courses of action
Proficiency & experience in econometric, statistical and machine learning techniques to develop best in class algorithms
Must possess excellent analytical, relationship management and strong personal presence
Proficient in Hive programming, working knowledge of hadoop architecture & analytical tools
Proficiency in Java/Python will be an added advantage
Must be a self-starter with demonstrated ability to pro-actively and independently drive results
Master's degree in Economics, Statistics, Mathematics or related quantitative fields from a top tier institute
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