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What's cool about this job
Want to work on building and assembling Company equipment on a daily basis? Awesome, then keep on reading to learn more about our Technical Specialist role. The role of the Technical Specialist has primary responsibility for the assembly of bikes and snow sports equipment to Company and vendor standards delivering exceptional service to customers both in the shop and on the retail floor. Here are the primary responsibilities of our Technical Specialist I position:
Assembles action sports equipment meeting Company and/or vendor standards
Assesses customer needs, checking in and out shop and rental equipment based on Company standards
Contributes to sales results by knowing Company products and services, accurately communicating product information and inventory response processes
Reports significant quality and safety issues to the Master or Certified Technician.
Assists with maintaining equipment and ensuring a clean, secure and safe work environment
Support team’s achievement of key goals through individual contribution.
Promote the benefits of Company Membership
Bring your passion and expertise
You live and breathe Company equipment. You’re a builder. You’re a safety maven. At Company, the Technical Specialist is a critical role in the retail stores and has primary responsibility for the assembly of bikes and snow sports equipment to Company and vendor standards and to deliver exceptional service to customers both in the shop and on the retail floor. Customers frequently interact with Technical Specialists to ensure their equipment is properly fitted and maintained for their outdoor adventures. Requirements of the Technical Specialist position include but are not limited to:
Successful completion of certification to the level of Tech I, Service Rep and any snow sports certifications required based on store assortment and customer need.
Previous snow sports equipment and/or bike assembly experience or equivalent preferred.
Interest in working in a team environment committed to providing a superior sales and service experience while increasing sales through service.
Demonstrated attention to detail.
Proven ability to maintain open and positive relations with employees and customers.
Interest in developing own skills and knowledge.
Availability to work a flexible schedule based on business needs, including evenings and weekends
Ability to up to 50 pounds, with assistance
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