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You're looking for something bigger for your career. How about inventing the future of health care? Optum, part of United HealthCare is offering an innovative new standard for care management. We're going beyond counseling services and verified referrals to behavioral health programs integrated across the entire continuum of care. Our growth is fueling the need for highly qualified professionals to join our elite team. Bring your skills and talents to a role where you'll have the opportunity to make an impact on a huge scale. Join us. Take this opportunity to start doing your life's best work.(sm)
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Provide case management to families as they navigate the complex maze of social service, medical, and education systems to get special needs care for their children
Act as a single point of contact to serve the entire family’s needs behavioral health needs
Identify high-risk, co-morbid needs of consumers
Link the consumers and their families/caregivers with connections to appropriate pediatric and family referrals and services
Work with members and their family via telephone to address healthcare needs
Provide supportive follow-up, monitoring and education as indicated
Explain behavioral health insurance benefits and what behavioral health services are available
Accept referrals via designated processes, collaborate in evaluating available services, and coordinate necessary psychiatric and community referrals, as needed
Partner with internal Optum Behavioral Health Services Teams to coordinate a seamless transition for consumers from an inpatient setting to community based service
Collaborate with providers to determine acuity of mental health concerns, barriers and progress; coordinate appropriate services
Partner with designated external providers, vendors, programs, entities to address the needs, gaps in care
Establish and foster positive relationships with medical partner to offer a seamless, holistic case management product to members
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Licensed Master's degree in Psychology, Social Work, Counseling or Marriage or Family Counseling. License must be clinically independent (i.e. LCSW, LMFT, LPC), active and unrestricted in the state of residence
2+ years of experience in a related mental health setting
Computer / typing proficiency to enter / retrieve data in electronic clinical records; experience with email, internet research, use of online calendars and other software applications
Access to high speed internet from home and a dedicated workspace
Excellent Communication Skills
Experience in an inpatient setting
Dual diagnosis experience with mental health and substance abuse
Experience in a community mental health setting
Previous experience in a managed care environment
Experience with the pediatric population
Company is working to create the health care system of tomorrow.
Already Fortune 6, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.
Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed.
Come to Company, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.
*All Telecommuters will be required to adhere to Company’s Telecommuter Policy
Diversity creates a healthier atmosphere: Company is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Company is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Job Keywords: care advocate, case management, behavioral health
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