JOB DESCRIPTION::

With a focus on providing superior customer service, the bakery sales clerk processes customer orders in an efficient, accurate, and courteous manner; bags, wraps, boxes and displays bakery products and makes sure the bakery department is clean, well-merchandised, colorful and inviting to the customer.

Some Job Responsibilities include:

• Maintaining a positive and friendly attitude towards customers and fellow team members.
• Engaging with customers through smiles and greetings, offering product information, providing selling suggestions and active sampling and always giving a genuine thank you.
• Focusing on providing fast and friendly customer service.
• Processing cash register transactions, giving back change, processing checks, EBTs, and refunds.
• Using scale printer machine, ensuring weights and pricing are correct.
• Understanding the importance of and monitoring product pricing, signage, and placement as well as the use of product shelf tags and shelf signage.
• Keeping a clean, neat and orderly check stand/sales counter and work production areas.
• Wrapping, bagging, boxing, weighing, slicing, finishing, and stocking bakery department products, rotating them as necessary to ensure quality and safety.
• Displaying goods following bakery department and/or merchandising guidelines.
• Understanding the importance and the monitoring of product pricing, signage, and placement as well as the use of product shelf tags and shelf signage.
• Keeping a clean, neat and orderly bench, production area, storage area, and walk-in coolers and freezers.
• Helping in the wrapping, boxing, weighing, slicing, finishing, and stocking bakery department products, rotating them as necessary to ensure quality and safety.
• Displaying goods following bakery department and/or merchandising guidelines.
• Taking customer orders, ensuring orders are completed on time and to the customer’s satisfaction.
• Helping decorators and bakers with personalization of cakes and icing of cakes, donuts, sweet rolls and etc.
• Safety sensitive position.

Performs other duties as needed or assigned by management. Must be at least 18-years old.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time;

This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned;

This job description is subject to change at any time

Employer provides reasonable accommodations to a qualified employee that does not impose an undue hardship on the employer.

JOB REQUIREMENTS::

Ability to:

• With both customers and team members, remain helpful, tactful and courteous at all times.
• Work quickly and efficiently, sometimes with little direction, to accomplish assigned duties.
• Add, subtract, divide, multiply and perform other basic business math calculations.
• Learn to use register, scales, scanners and debit/credit terminals.
• Learn to use UPC codes, store signage, and learn and memorize various register keys and codes.
• Read UPC codes, product labels, shelf signage, register forms, and posted company policies/procedures.
• Learn and apply all food safety and sanitation guidelines and policies.
• Be dexterous enough with hands and fingers so as to be able to run a register, fill and rotate products quickly, bag and box products and use necessary equipment, including knives, bread slicers and scales.
• Openly and professionally communicate through body language, facial expressions and speech.
• Listen to and understand verbal and non-verbal communication of customers and fellow members.
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• Stand for long periods of time, bend and twist, and frequently lift and/or maneuver merchandise and supplies.
• Lift and maneuver 50 lbs.
• Work in walk-in coolers and freezers and around hot ovens and fryers.
• Work with bakery ingredients including various flours, spices, nuts, flavorings and oils.

QUALITIES FOR SUCCESS::