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Hall Chevrolet is part of Western Branch AutoPark, and we are also a division of fast-growing MileOne Autogroup, one of the largest privately owned auto groups in the country. If you are looking for an organization that has room for you to grow your career, you just found it! Apply today to learn more.
As an Automotive Service Advisor / ASM, you will greet customers and consult with them on their vehicle service needs. You will also serve as the main point of contact between customers and our team of Service Technicians to include estimating the cost of additional repairs not covered in the original orders and following up with customers to gain their permission to do the work.
ESSENTIAL DUTIES FOR AN AUTOMOTIVE SERVICE ADVISOR / ASM:
Managing your own work in process and providing excellent customer service
Advising customers on the care of their cars and the value of maintaining their vehicles in accordance to manufacturer’ specifications
Contacting customer regarding any changes in the estimate or promised time
QUALIFICATIONS FOR AUTOMOTIVE SERVICE ADVISOR / ASM:
Knowledge of basic car functions, characteristics, and operations in order to answer customer questions
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
Valid driver's license with 2 or fewer moving violations in the last 3 years
Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills
We believe that taking care of our employees is an important step in creating a positive workplace and a successful company. With that in mind, MileOne is proud to offer programs designed to help our employees and their families succeed both at home and at work. We call it the MileOne Employee Advantage! In addition to traditional healthcare, training, career advancement and financial benefits, we also include an Employee Purchase Program, a MileOne Recognition program, the Next Mile scholarship program for employees and family members, an Employee Assistance Program and more!
MileOne Autogroup is also dedicated to giving back and supporting the communities around us. As a company, we have raised millions for local and national charities.
MileOne Autogroup is an Equal Opportunity Employer and we maintain a drug-free work environment.
Hall Chevrolet Chesapeake
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