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ATM Regional Product Support Manager
Company U.S., a division of Company, Incorporated, is the premier provider of armored car transportation, currency and coin processing, ATM servicing and other value added services to financial institutions, retailers and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a ATM Regional Product Support Manager.
The ATM Regional Product Support Manager is responsible for managing drivers, messengers, guards and operations outside the facility, typically including up to 20 routes or more than 600 AMT’s, CompuSafe’s, Recycler’s and Company Box units. This position ensures accountability, the security of all liability, prioritization of daily operational workflow and the management of continuous improvement initiatives. The Device Manager assists the Branch and/or General Manager in the secure, safe and efficient functioning of the armored car facility.
This position requires the enforcement of rules to protect the premises and property of Company and its customers, as well as the safety of persons on the premises of Company and its customers.
Ideal candidates have a strong logistics / supply chain analytical background focused on driving efficiencies in complex transportation network.
Support the Branch Manager or General Manager in providing the leadership necessary to organize and ensure Device route logistics efficiency through interaction with market employees and route analysis.
The development and management of Key Performance Indicators (KPIs).
Analysis of systems, equipment, process design to drive continuous improvement in cost, quality and efficiency.
Establish and maintain accountability on the front line of the market: schedule and develop staff: maintain positive Employee Relations and work environment, while creating a cooperative team atmosphere of employee engagement.
Ensure all proper training is conducted and responsible for maintenance of all appropriate documentation, including the coordination and monitoring of all vehicle maintenance records and programs; ensure all branch monthly reports are complete and accurate.
Oversee daily operations including but not limited to route efficiency, route scheduling, opening and closing of branch
Maintain safe and secure environment with the goal of ensuring that all Route Logistics employees work and return home safely
Leverage systems, equipment and process redesign to drive continuous improvement
Maintain and provide quality customer service
Secure inventories by executing controls and ensuring strict compliance with security procedures; ensure implementation of measures to reduce worker’s compensation injury costs and security losses
Ensure employees are in compliance with federal, state and local regulations required to perform their duties
Assist Management as need to meet branch goals
Cross-train and perform other duties as assigned
Data and route analysis experience
Satisfy all applicable Department of Transportation requirements
Minimum of 21 years of age
A valid firearms permit or ability to pass applicable firearms licensing requirements
A valid guard card or ability to obtain a guard card or any other required licenses
Able to lift at least 50 pounds
2 years of supervisory experience
Previous experience as an armored car driver
Knowledge of route analysis and logistics
Knowledge of lean/process improvement methodologies
Knowledge of budgeting and planning experience
Strong consultative, analytical and problem solving skills
Excellent interpersonal/communication and presentation skills
Strong PC Application skills…Excel, Visio and Transportation Routing Applications
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