Ensures compliance with Company policies and procedures
Models, enforces, and provides direction and guidance to hourly Associates on proper Customer service approaches and techniques to ensure Customer needs, complaints, and issues are successfully resolved within Company guidelines and standards.
Participates in community outreach programs, and encourages and supports hourly Associates in serving as good members of the community.
Provides supervision and development opportunities for hourly Associates in assigned area
Upholds the Company's Open Door Policy
What started small, with a single discount store and the simple idea of selling more for less, has grown over the last 50 years into the largest retailer in the world. Each week, over 260 million customers and members visit our 11,695 stores under 59 banners in 28 countries and e-commerce websites in 11 countries. With fiscal year 2017 revenue of $485.9 billion, Company employs approximately 2.3 million associates worldwide. Company continues to be a leader in sustainability, corporate philanthropy and employment opportunity. It's all part of our unwavering commitment to creating opportunities and bringing value to customers and communities around the world.