Job Details – this job has expired, please see similar jobs below
Here’s Where You Come In
We are currently seeking an Associate Account Manager to join our growing Commercial Lines Insurance team. You’ll be supporting the day to day needs of our Account Managers, insureds and managing the executions of the client renewal. Other tasks include assisting in carrier correspondence, billing inquiries, providing a full account review at renewal and updating insured info in our agency management system (Company).
Provide administrative support for department Account Managers
Effectively communicate with account managers and clients via email, phone and in person mediums.
Handle incoming correspondence from lenders.
Ability to handle billing questions from our clients and utilize carrier resources for solutions.
Reach out to clients to gather information when necessary per account manager and/or carrier request.
In conjunction with Account Managers, re-market our clients as needed and bind coverage
Review accounts that have been flagged on policy renewal reports and communicate with Account Managers on re-market strategy.
When prompted from an Account Manager, review and/or re-market client accounts and provide feedback to the Account Manager or direct to the client.
Make contact with clients prior to renewal advising of review in process.
Prepare renewal summaries document in client database for VIP Clients.
Prepare coverage renewal checklist for pro-active client segments.
Proactively assist with communication between carriers and Account Managers
Review and update agency management system for Company requests.
Determination – Unsatisfied until we are the best. We go the extra mile for clients and colleagues
Ownership – Responsible to each other, our clients and our goals
Teamwork – Together we attain greater success
Sincerity – Direct and caring communication
Valid Michigan Property/Casualty insurance license or ability to obtain license within 30 days
Superior customer service and problem solving skills
Ability to work in a team environment
Ability to multi-task and handle multiple projects with individual deadlines
1-2 years office experience
1 year experience and demonstrated proficiency in insurance account management role
Demonstrated proficiency with computer systems, including but not limited to Microsoft Office, EXCEL, Company and ACS2000 Rate
Sign up and search through 96,381 curated jobs in the Finance & Investment Edition: