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The Assistant Store Manager is an enthusiastic leader that serves as a critical link between our associates, product and customers to ensure an optimal shopping experience. Serves as a model for extraordinary customer service and instills this value in associates. Supports the company guiding principles through front line leadership. Supports the Store Manager by driving associates to execute their job duties and creating a fun, challenging and rewarding culture. Constantly scans work environment to communicate employee relation issues to Store Manager. Possesses a strong understanding of store operations and total store merchandising techniques.
ESSENTIAL FUNCTIONS AND BASIC DUTIES:
Exhibit positive attitude in working with direct reports and other members of management.
Prepare food for service (sandwiches, salads etc).
Report to shifts when scheduled and arrive on time.
Be a cultural leader and work collaboratively across departments providing unsurpassed service to customers and associates.
Demonstrate exceptional ability to develop active, enthusiastic fellowship by inspiring others and treating all associates with fairness, dignity and respect.
Provide recognition of accomplishments and offer constructive coaching when necessary.
Issue performance reviews and corrective actions with coaching and guidance from Store Manager and Human Resources.
Constantly interact with associates, ensure all associates understand the “big picture” and have the tools and training to be successful.
Maintain solid communications with the management team, all associates in the store and throughout the organization.
Possess a total understanding of scheduling and E-time procedures.
Observe and ensure compliance with company security, safety and food safety standards.
Assist in attaining financial objectives: sales, payroll percent gross margin, shrink and control of other expenses.
Assume responsibility for the overall operation of the entire store in the absence of the Store Manager; make recommendations as to hiring, separation, training and promotion of associates.
Possess complete understanding of the causes and means for resolving inventory shrink issues in the assigned departments.
Maintain techniques and layouts consistent with the corporate merchandising philosophy.
Ensure selling floor is adequately stocked and has appropriate signage and product assortment.
Support, comply, exemplify and ensure policies and procedures are followed and well communicated.
Process information and merchandise through computer system and POS register system.
Have the ability and knowledge to perform job functions in all departments in order to provide support where needed.
Assist in special projects and perform other functions as assigned by supervision.
Performs other job duties as required.
High School Diploma or Equivalent Preferred
Proven cooking experience, including experience as a line chef, restaurant cook or prep cook
System Implementation Preferred
Ability to lift up to 40 pounds frequently
Standing and walking 100% of the time
Frequent bending, kneeling, grasping and reaching
Meet productivity standards established for the department
Ability to complete basic mathematic functions; add, subtract, multiply, divide
Tolerate working in cold temperatures for up to 20 minutes at a time
Able to handle a variety of substances associates with cleaning materials, packaging, and food products
Able to use hands freely; ability to use hand tools
Strong interpersonal and communication skills
Available to work varied hours/days to assist with store operations
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