Job Description

Asset Protection Agent

Job Description

The primary purpose of the Asset Protection Agent is to ensure a safe secure and profitable store environment for Company associates and customers while upholding the core values and service attributes consistent with the Company brand and strategy.

Responsibilities:

• Observe, investigate and detain for authorities individuals that commit criminal acts in assigned store location(s).
• Prevent internal and external (shoplifting/theft) losses by coaching and providing feedback to store associates on executing internal controls and creating/executing external theft strategies and tactics.
• Assist in maintaining the physical security of the assigned store(s) such as auditing alarms, close circuit TV, lighting, etc.
• Conduct Electronic Article Surveillance (EAS) audits, maintain log book and react to EAS activation.
• Assist Asset Protection District Manager (APDM), Store Manager, or other field/corporate management with internal investigations and other special investigations as necessary.
• Assist with completing Shrink Visit Guides (SVGs).
• Assist with adherence of Food Safety and Sanitation practices.
• Assist with monitoring DC shipment procedures to ensure compliance with company policies, procedures and protection of company assets.
• Assist in the training of store associates on company policies and procedures as well as shrink management tactics while maintaining the Shrink Awareness Board as directed by APDM.
• Assist with receiving DSD shipments, credits and auditing store DSD practices as directed by APDM.
• Review and audit Point of Sale (POS) transactions as directed by Asset Protection District Manager.
• Assist in executing various company programs and new initiatives.
• Assist business partners in identifying safety hazards in compliance with OSHA guidelines.
• In NYC stores: Monitor vestibule and sidewalk keeping them clutter free to reduce fines and general liability claims.

Experience / Requirements

• Minimum age of 18 years old.
• A valid driver's license for business travel when applicable.
• Ability to work a flexible schedule including weekends and evenings.
• One (1) year of experience and/or education in retail, business, security, criminal justice or military.
• Familiarity with industry/technical terms and processes.

Education

High school diploma or general education degree (GED), plus one (1) year of experience and/or education in retail, business, security, criminal justice or military, an Associate's degree (AA) is preferred; or equivalent combination of education and experience.

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