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Company Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity.
Overview Company Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity.
Departmental Description Managing fiduciary activities appropriately is a top management and regulatory priority across the industry and an important and integral part of our business. As such, the firm-wide Fiduciary and Conflicts Management Program establishes a disciplined and structured approach to managing fiduciary activities and potential conflicts of interest globally across all lines of business.
The team is responsible for managing the firm’s Fiduciary and Conflicts Management and Control Framework which includes a robust control environment, effective governance and consistent management of fiduciary activities and potential conflicts of interest. The team coordinates across the firm working closely with all Lines of Business (LOBs) and control functions to implement a strong strategic framework, which is designed to strike a balance between global standards and regional/local requirements, and acts as a clearinghouse in assessing the importance of issues, analyzing the impact on the firm and developing programs to mitigate fiduciary and conflicts risk.
Core Responsibilities As an Associate in the Fiduciary & Conflicts Management team, you will be part of a group of professionals that oversees the end-to-end fiduciary and conflicts management and control frameworks across all lines of business. In your role, you will support the implementation of a global and effective Fiduciary organization working across LOBs and control functions to develop a strong strategic framework, robust control environment, effective governance and a consistent process for managing fiduciary activities and potential conflicts of interest.
In this role you will be responsible for:
Implementing strategic initiatives by:
◦ Identifying and implementing continuous improvement in the Fiduciary Framework, including redesigning and automating current processes
◦ Providing project management oversight, including technology implementations
◦ Focusing on change management capabilities
Partnering with Global management, serving as a single point of contact for end-to-end Fiduciary and Conflict activities for LOBs
Effectively communicate to both internal and external stakeholders
Understand US regulations and their global application
Gaining subject matter expertise in Fiduciary Controls by:
Implementing the Fiduciary Framework and procedures across all LOBs
Identifying Fiduciary Obligations and mapping to related risk and controls
Monitoring and tracking of regulatory issues
Assisting the LOBs in preparing for regulatory examinations
Implementing strategic initiatives by:
Providing project management oversight, including technology implementations
Focusing on change management capabilities
Identifying and implement continuous improvement in the Fiduciary Framework
Bachelors’ degree or equivalent preferred
3-5 years relevant experience; financial services industry or background in Controls, audit, quality assurance, operational risk management, or compliance preferred
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
Knowledge and exposure to business products, services and operations
Strong client management skills including but not limited to:
Experience in managing client relationships and building strong relationships
Strong influencing capability
Effective communication skills
Understand business perspective towards risk and compliance
Ability to work across a global operating model
Strong Control and project management skills
Business process re-engineering and analysis experience
Process reengineering experience, challenging the status quo, current processes and tools to find the most efficient solution possible
Ability to look through to the root cause of issues and assist with efforts to define creative solutions, working across lines of business and functions to identify synergies
Identify and support the development of new capabilities and metrics to best manage the organization
Ability to analyze large sets of data to identify and derive emerging themes and trends
Ability to define technology requirements and partner with technology teams to build intuitive, user friendly tools to support the operating model
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