Partner with Merchandise Manager and Store Manager to identify business opportunities and create action plans to drive results.
Continually teach, develop and empower direct reports (if applicable) to interpret Store, Divisional and/or Brand presentations to improve customer experience and drive top line sales.
Coach and direct team to meet Company standards for:
◦ Guest Service delivery (storewide)
◦ Daily merchandise presentation and replenishment
◦ Daily recovery and rack maintenance
◦ Fitting room return racks
◦ Adjacency execution and maintenance
◦ Pricing: Ad sets, price changes and markdown presentation
Execute all company policies, procedures, processes as required and ensures full compliance of all operational procedures and paperwork as well as federal, state and local laws and regulations.
Perform all operational functions needed to run the store on a daily basis (e.g. opening, closing, POS system, computer network, maintenance, customer service and sales).
Utilize daily and weekly sales reports to track, analyze and communicate business results to determine strategies and maximize sales.
Communicate merchandise and product performance opportunities/observations to Merchandise Manager.
Communicate hardware, fixture and mannequin needs to Merchandise Manager.
Facilitate open communication with Merchandise Manager and/or Store Manager on all pertinent information that relates to current direction and/or opportunities to drive business within their store.
Plan and coordinate execution of promotions, aisle and impulse programs, and events. Manage a safe working environment and the ongoing protection of Company assets and funds.
Maintain current awareness and knowledge of the competitive landscape.
Supervise department associates on a daily basis through activities including (but not restricted to) interviewing, motivating, delegating, promoting, counseling and coaching, performance appraisals, and terminating.
Supervise sales floor through coaching and motivating associates to ensure quality customer experience as Team Sales Leader.
Must have adequate vision, speech, hearing and physical ability to perform essential job duties.
Must be able to stand/walk 95% of the day to perform the essential job duties.
Must have full body rotation (i.e., bending, stooping, twisting, etc.)
Must be able to climb a 12 foot ladder.
Must be able to lift at least 20lbs.
Two years of retail management experience with a two year college degree or equivalent retail management and leadership experience.
Ability to work well with all levels of management, build partnerships and influence teams.
Highly organized and able to adapt to quickly changing priorities.
Proven ability to plan, organize, prioritize, and manage multiple tasks efficiently.
Excellent written and verbal communication skills.
Proven ability to conduct effective Store walk-through's
This position requires a 40 hour work week. During peak periods it may require more hours and overtime must be approved by your supervisor in advance.
Schedule flexibility to include evenings, weekends, and holidays to meet demands of the business.
Must have a valid Florida driver license and reliable transportation.
Ability to travel based on business need.
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