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Account Representative, Company Transportation Services
Company is looking for a driven, entrepreneurial, and analytical Account Representative. The ideal candidate will be excited by partnering in launching a new start-up from the beginning of its life cycle, and will have familiarity leading sales generation with small to medium sized customers.
Company Transportation Services is building systems and capabilities to ensure that external shippers’ freight in the Company network (vendors, suppliers, sellers) is moved with the highest service and lowest possible costs. To meet this goal, we are continually striving to innovate and provide best-in-class service levels. You will efficiently negotiate terms and close deals with external shippers. Internally, you will work with functions that cut across the organization including legal, technology, marketing, transportation and customer service, to drive great customer experience for our program.
The ideal candidate will exhibit strong analytical and interpersonal skills with the ability to work in a fast-paced, innovative climate. You will communicate with senior stakeholders within the Company Leadership team, as well as work with leaders at major companies to strengthen partner relations. The candidate is as comfortable working on strategy and design, as they are rolling-up their sleeves and working on implementation. They have demonstrated the ability to build customized, innovative logistics solutions, drive process improvement, standardize procedures and negotiate effectively.
Build and maintain a pipeline of opportunities and provide regular forecasts.
Ability to identify new revenue opportunities.
In-depth knowledge and understanding of the logistics and transportation industry.
Track and report on key metrics of the sales pipeline.
Build strong working relationships with vendors, suppliers, businesses and internal peers.
Negotiate with external shippers on contract terms.
Engage with internal and external business teams and stakeholders to identify opportunities to improve performance and service.
Drive revenue, adoption, and market segment share for our product.
Earn trust of customers and recommend product solutions that fit their business needs.
Measure performance, articulate root-cause analysis, and link to specific improvement areas
Relay market needs and requirements back to internal Company teams including Product Management and Technical
Creating program goals and related metrics, track progress and manage through obstacles to achieve your objectives
Analyze current purchasing processes and evaluate opportunities for solutions to improve end user experiences, reduce costs, and accelerate organization performance
Drive and accelerate spend adoption through advising customers on best practices for using our product
Liaison with technical integration teams on both customer and Company side to ensure integration of our product in customer’s technology landscape
Assess program risks, anticipate challenges, and provide escalation management when necessary
Meet or exceed targets for customer and/or feature spend adoption
Identify prioritization and trade-offs for meeting adoption and revenue targets
This job will require strong communication skills while having the ability to work independently in a high pressure, and often ambiguous, work environment.
This role will be based in Chicago with moderate travel (25%).
Bachelor's degree in business, supply chain, logistics or related field
5+ years of B2B business development experience
Direct field experience in working with small to medium sized accounts
Experience using problem-solving, mathematics and analytical skills using data to drive decisions in a business environment
Excellent written and verbal communication skills
Strong presentation skills
Extensive customer network
Demonstrated ability to work in a fast-paced, deadline-oriented work environment
Expert use of MS Office Suite, CRMs (e.g. Company website), sales and marketing automation tools
Company is committed to a diverse and inclusive workplace. Company is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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