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Who we are:
Company is a creative, data and technology agency. We are built to inspire growth for our clients with breakthrough creativity that helps our clients succeed. We are in a unique position to deliver growth based on three fundamental principles: we see the world differently and reject conventional thinking; we have an unbounded definition of creativity that can rethink business, culture, and brand experiences; we act decisively and accountably, owning delivery end-to-end.
Company Health, a division of Company, works with companies to build world-class healthcare and pharmaceutical brands among medical professionals and consumers, with a transmedia storytelling approach that covers print, digital and television broadcast media, medical education, sales force presentations and managed access strategies.
Who we are looking for:
Company Health is seeking an Account Director in our St. Louis, MO office. The Account Director is responsible for the overall management, growth, and profitability for a specific group of accounts and represents the Agency at the Client level. This position is the senior account person responsible for direct supervision of all group account team members and one or more accounts. The Account Director manages the Client relationships and resolves internal conflicts through consultation with functional and department leads and provides the account supervisor and account executives look for support, guidance, and counsel.
What you'll do:
Client Provide Account, Strategic and Marketing Leadership. Work with clients to uncover business needs and objectives, develop appropriate strategies, and identify/implement solutions to help achieve client goals.. Meet onsite with the client to develop strategy, present concepts manage performance. Understand clients' business and generate solutions to enhance client performance. Deliver key presentations to small and large groups within the client organization.
Manage Provide account team leadership. Monitor workflow across account team and SMEs to ensure efficient delegation of projects. Build solid, trusted relationships with team members, clients, and industry thought leaders. Maintain a high level of performance by the account teams and other agency personnel. Oversee all employees in their functional area and supports the development of their career.
CollaborateWork with SME teams within the agency to define and influence the client’s requirements in order to develop proposals and secure additional Company website the specific requirements for multi-functional support to the appropriate functional management on a timely basis. Coordinate activities across large scale, complex marketing projects with multiple dependencies, restrictive timelines and Company website closely with the PMO to ensure delivery of all campaigns.
Financial Management Manage the overall client/account profitability ensuring responsible financial management and delivery of account profit expectations. Responsible for the financial profitability and growth of the account.
Agency Growth Provide independent thinking to clients to suggest new, unexplored solutions to client challenges and to build organic growth beyond existing Company websites a full understanding of Company capabilities, success factors and profitability measures Promote visibility of team members from other agency disciplines to client to demonstrate breadth of value of agency’s offering.
Who you are:
Team Player Foster and promote a team working environment. Collaborate with team leaders in interviewing, hiring, training and evaluation of CS staff on businesses assigned. Supervise, mentor and train junior CS team members identifying performance improvement areas and recommending training and development opportunities (e.g., E-Learning courses) in an effort to develop staff expertise.
Leader Actively participate in agency-wide training programs. Adhere to and enforce agency-wide policies, procedures, and processes across the team. Work with account leader(s) to develop CS team’s communication and strategy skills Provide guidance within the team in developing expertise/skillsets in CS.
Expert Possess significant experience in professional client relationship management and background in agency management. Posses the ability to plan and strategize at a senior level. A persuasive and confident approach to client presentations, results and agency reviews. Excellent written, oral communication and presentation skills. A keen attention to detail and budgetary restraints. Full awareness of creative processes and techniques – including digital platforms.
What you'll need:
15+ years of related industry experience, preferably Omni channel healthcare marketing.
Demonstrated track record of client relationship development and service.
Proven experience working cross-functionally within an organization.
Strong interpersonal communication skills.
Company is proud to be a WPP agency. Headquartered in New York, we have a truly global reach with over 20,000 people in 90 markets.
Company is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age or disability. We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment.
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