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WHAT YOU GET TO DO
Works across sub-process like funding and inspections to meet the deliverable requirements
Reviews inspection results and ensures compliance with draw requests. Updates proprietary construction management software with current status, outstanding support documentation and customer service notes.
Reviews underwriting materials with the Underwriting functions to assess viability of both Proposed Contractors and Projects
Responsible for generating draw status notifications for primary contact and monitors service level agreements to ensure contractual turn times are met.
Perform analysis on proposed construction projects and review Contractor qualifications.
Receives requests by telephone or email and provides information requested or ascertains who can best provide the information and routes the request to the proper person. Traces the status of draws through internal software systems and works with the customer service team lead to ensure proper customer service is being delivered.
Daily ordering of residential and commercial inspections. Review, update and balance budgets when new information is provided and revise reports accordingly. Maintain acceptable levels of data integrity and quality.
Communicate professionally and effectively with internal and external clients to ensure the efficient flow of work in the department.
WHAT ABOUT YOU? You have...
As a qualified expert, demonstrated the ability to multitask with strong organizational skills.
You have the highest level of customer service and communication skills to work with teams across the globe.
You thrive in a fast paced environment, are extremely organized and have great problem solving skills.
You are able to maintain customer service levels at 85% of target
WORKING AT Company ADVANTAGES:
Aggressive salary based on your experience and skills
PLUS, Bonus Potential – if you go above and beyond, you should be rewarded!
401k plans with 50% company match
Comprehensive Medical, Dental, and Vision insurance plans
Tax-free Flexible Spending Account
Life insurance, short-term, and long-term disability
Paid holidays, plus 19 days PTO first year for a total of 28 paid days off per year!
Free snacks, drinks and coffee!
Lots of employee engagement activities (differs by location but examples include family baseball games, happy hour, bowling, trips to the zoo and other fun team-building activities)
Opportunities to join our community service initiatives, including Habitat for Humanity
Employee Discounts on movie tickets, Verizon cell phone service, Microsoft Office, and more!
OUR CORE VALUES
For our employees, customers, and shareholders, we commit to…
Act With Integrity– exhibit unwavering integrity, compliance and ethical conduct at all times
Energize People– enable exceptional people to energize their teams and drive results
Empower Innovation– reward the relentless creation of innovative and compliant solutions to achieve our mission and generate value for our customers
Exceed Customer Expectations– execute world-class solutions to deliver value and delight our customers
Win as a Team– embrace the passion, energy and power of our global teams to win as “One-Company”
Enrich Communities– create positive impacts for the communities where we live and serve
Are you up to the challenge? What are you waiting for? Apply today!
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