Ecommerce Lead Resume Samples
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Ecommerce Lead Resume Samples
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AW
A Wiegand
Ashlee
Wiegand
8613 Kunze Shore
Phoenix
AZ
+1 (555) 905 9735
8613 Kunze Shore
Phoenix
AZ
Phone
p
+1 (555) 905 9735
Experience
Experience
Los Angeles, CA
Ecommerce Lead
Los Angeles, CA
Torphy, Nitzsche and Kuhn
Los Angeles, CA
Ecommerce Lead
- Works with department head to analyze workflow processes and recommend process improvements to ensure rapid and efficient operation
- Run metrics and work with right group to improve key performance indicators
- Provide leadership, guidance and professional development to staff
- Ensures work areas are maintained and organized. Work areas are cleaned at the end of each day
- Collect product data from internal and external sources including current product databases, suppliers, and 3rd party data providers
- Maintains a positive, team-oriented relationship with management, peers, and subordinates
- Utilizes participatory management
Philadelphia, PA
Ecommerce Product Lead
Philadelphia, PA
Runte LLC
Philadelphia, PA
Ecommerce Product Lead
- Manage SEO in collaboration with the SEO Exec to optimise the site and improve SERPs visibility
- Collaborate with the established UK team to implement best practice
- Build a strong relationship with the Scrum Master to continuously improve the way the team works, encouraging the team to inspect and adapt, and embrace learnings
- Prioritise and oversee website development with input from and feedback to stakeholders
- Create concise product documents to justify investments and provide insight into making trade-off decisions
- Assist and facilitate product definition and life-cycle road-mapping to support business drivers (i.e., revenue, audience, cost savings, strategic value)
- Work closely with the development team to attain timely estimates for each project or feature, and will work to find the best solution from a technical perspective
present
Dallas, TX
Ecommerce Technical Lead
Dallas, TX
Bins-Ondricka
present
Dallas, TX
Ecommerce Technical Lead
present
- Manage HHS e-Commerce backlog working with Philips Product Owners, and Business Owners to identify, scope and develop key features for implementation
- Serve as a Technical Lead and Mentor. Provide technical support or leadership in the development and continual improvement of service
- Provide team code review and technical oversight, manage project tasks, track schedules and timelines
- Develop and maintain effective working relationships with team members
- Lead development of solutions and testing functional enhancements and improvements to the e-Store using a disciplined approach
- Works independently and provides consultative advice within specific functional area
- Be a primary and escalation point for e-Store order and user management and troubleshooting
Education
Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
James Madison University
Bachelor’s Degree in Computer Science
Skills
Skills
- Ability to stand for eight hours. Ability to bend and twist. Ability to lift and carry up to 70 pounds
- Ability to coach and direct employees
- Ability to communicate effectively in English. Eyesight and manual dexterity to differentiate between and classify items
- Ability to figure percentages and perform simple math computations
- Experienced in customer focused sales and support environments
- Adhere to work schedule set by supervisor
- Sufficient eyesight and manual dexterity to differentiate between and classify items
- Prior retail, eCommerce and/or Warehouse management experience
- Prior eCommerce or online selling experience or experience with thrift, pawn or second-hand sales
15 Ecommerce Lead resume templates
Read our complete resume writing guides
1
Lead Ecommerce System Administrator Resume Examples & Samples
- Primarily support customer operation including directly troubleshooting and resolving production problems of deployed WebSphere Commerce Version 7 based solutions. Perform root cause analysis, diagnose and correlate all necessary information to determine the appropriate course of action, and escalate unresolved issues as appropriate
- Schedule, test and deploy regular fixes, patches and upgrades of WebSphere Commerce components and WebSphere based solutions to multiple environments. Configure and update SSL certificates for WebSphere servers as required
- Work across teams to ensure the highest level platform performance, availability and disaster recovery
- Identify opportunities for tuning enhancements to components such as, but not limited to, OS and JVM parameters and configurations, garbage collection, caching, queuing, connection pools, plug-ins and JDBC drivers
- Monitor Application Server performance and work with application development teams to identify and deploy solutions for performance problems
- Hands on installation and configuration of WebSphere Application Server in a clustered environment
- Hands on installation and configuration of WebSphere Commerce Server in a clustered environment
- Identify areas for automation using tools or scripting languages
- Interface with IBM and other software vendors to clearly articulate problems and obtain solutions
- Interface with hosting provider teams to debug problems, articulate and follow up on service requests, and escalate/track critical issues
- Performance load/stress testing and performance tuning of all tiers including: IBM HTTP server, IBM WAS application server, IBM WebSphere Commerce, IBM WebSphere Commerce Search and the Oracle database
- Evaluate and report on new tools and techniques for monitoring and securing an e-Commerce site
- Documentation -- Prepare and maintain thorough documentation of technologies, standards and procedures
- A relevant degree,or 7 to 10 years of System Administration
- Experience with large complex multi-level Unix infrastructure systems
- Experience building solutions in a distributed architecture and ability to understand the interactions from end to end
- Able to analyze and troubleshoot issues in WebSphere Commerce at the jvm level
- Experience and familiarity working within and according to incident, problem and change management policies
- Strong scripting skills and the ability to create complex SQL statements
- Subject Matter Expert in WebSphere Application Server
- Advanced knowledge of Oracle Database
- Advanced knowledge of IBM HTTP Server
- Advanced knowledge of Unix
- Advanced knowledge of Virtualization on multiple operating systems (Linux, AIX). VMware preferred
- Web Services (XML/XSLT, SOA, SOAP, WSDL, UDDI, WS-Security)
- J2EE (JMS, JDBC, EJBs, JSP/Servlets, JCA, JDO)
- High Availability (Clustering, Failover)
- Load Balancers, Networks and DMZs
- Subject Matter Expert in IBM WebSphere Commerce
- IBM Certified System Administrator - WebSphere Application Server Network Deployment
- Google Webmaster tools, including working with the project team to resolve crawler and other errors reported by Google
- Linux server administration certification
- IBM WebSphere Commerce installation, configuration, and tuning
- Enterprise Service Buses (ESB), their architecture, interrelationships and configuration
- Oracle DBA certification
- PCI audit processes and the PCI-DSS
- Atlassian tools including Jira and Confluence
2
Java Ecommerce Team Lead Resume Examples & Samples
- Support developers in delivering code successfully
- Mentor onsite developers in day to day tasks and long term development
- Resource team as appropriate to project demands, creating a balance of permanent and onsite contractors and team augmentation through offshore partners
- Work closely with Technical architects, DevOps and eCommerce Management, and also with Retail, QA, Creative, Infrastructure and Network Revenue
- Maintain a focus on end result
- Experience with Agile frameworks and processes
- Knowledge of release and deployment processes
3
Direct Response Measurement Lead Ecommerce & Travel Verticals Resume Examples & Samples
- Become expert for direct response measurement best practices at Facebook via relationships with measurement team peers and product team
- Scale knowledge of direct response measurement best practices across the Facebook sales team
- Coach and guide sales teams to structure/lead strategic ads measurement conversations with advertising clients
- Conduct in-depth standard and custom research studies for Facebook partners, leveraging internal survey and data analysis tools
- Develop research to understand the relative impact of different marketing strategies on Facebook
4
CIB Tech FX Ecommerce Tech Lead-singapore Resume Examples & Samples
- Develop and enhance our trading and market making systems to support and grow the FX business
- Coordinate level 3 support coverage in the region for FX ecommerce applications
- Deployment of automated trading strategies and tools in onshore markets in Asia
- Professional C++ development experience (1+ year)
5
Marketing Science Lead, Ecommerce Resume Examples & Samples
- Analyze advertising effectiveness via a combination of internal and external measurement tools
- Provide feedback and insights on client measurement strategies and plans to advertiser account teams
- Work with Regional Measurement Team and Sales team to develop learning plans for direct response advertisers in SEA
- Participate in educational and marketing events to drive FB DR measurement narrative
- Create initiatives and plans to drive adoption of FB measurement narrative and solutions
6
Digital Platform & Ecommerce Lead Resume Examples & Samples
- Working with Divisional and Brand eBusiness teams to increase traffic and conversion of our e-boutiques
- Develop eCommerce playbooks and specific initiative eCommerce toolkit recommendations
- Providing support to USA D2C teams, Brand GM, Sales and Sites Managers, to fuel eCommerce acceleration and profitability
- Ensuring e-boutique and e-retail excellence with a customer centric approach and maximizing the growth potential of each channel
- Setting, analyzing and optimizing KPI’s for operational and executive top management reporting (eCommerce dashboard definition and construction)
- Support MVT testing in order to optimize online customer experience and increase CVR
- Best practice sharing across Divisions
- Drive ecommerce roadmap in order to keep innovating with new functionalities and feature initiatives with existing and new vendors (work with procurement and legal teams managing vendors)
- Champions mobile-first mentality and builds mobile specific strategies to drive conversion, harnessing growing rate of mobile visitors
- Develop strategy, but also serve as a tactician, leading the management and development of eCommerce digital shelves
- BS/BA degree required
- Minimum 8-10 years’ experience
- Must be able to coordinate and communicate across larger and cross functional team
- The individual is strategic and analytical thinker with excellent problem-solving skills, a strong work ethic, and a detail and results oriented approach
- Marketing experience including experience with channel marketing, consumer or business marketing program development and execution. Affinity and relevant experience in beauty and personal care brands a plus
- Strong ability to develop business cases, understand brand development and communicate succinctly key value propositions to a broad group of leaders
- This summary describes the general nature of work to be performed and is not an exhaustive list of all responsibilities, duties, and skills required of an incumbent in this position
- Entrepreneurially spirited; strong work ethic and customer driven
- Flexibility and adaptability in an evolving business environment
- Ability to exercise good judgment and effectively use decision making skills, confidently handling ambiguous situations and/or issues that may arise
- Ability to effectively present information to an individual or group, both written and verbally
- A solid understanding of eCommerce and high volume online retail business
- Highly organized with proven multi-tasking ability and project management
7
QA Lead-ecommerce Resume Examples & Samples
- Preparation and oversight of capacity and financial forecasting
- Point of contact and escalation for all testing related issues
- Develop and manage quality assurance metrics for performance improvement of all teams
- Implements ongoing quality improvement processes working with interdepartmental teams
- Ensures delivery against QA department goals and objectives, i.e. meeting commitments and coordinating overall quality assurance schedule
- BS/BA degree in computer science, engineering or related field
- 7-10 yrs of QA experience post completion to include a minimum of 3 years in a lead
- Strong analytical skills and experience with implementation and administration of Software Quality Assurance metrics, such as defect profiles and performance to entry/exit criteria
- Strong leadership skills that inspire team confidence and respect while motivating team members in a creative and effective manner
- Strong understanding of different software development life cycles (waterfall, Agile)
- Must have experience in leading and working with distributed (across the US and India), cross-functional & cross-organizational team members
- Understanding of test automation and associated tools (QTP, Selenium, etc)
- Prior experience in software development
- Prior experience in the Banking industry, specifically, in the online Banking space
8
Ecommerce Marketing Lead-pureplay Resume Examples & Samples
- Own, build and execute marketing plans across all PepsiCo business units for Amazon, Boxed, Jet, Fresh Direct and other key Pureplay customers. Deliver sales and share growth targets for each customer
- Partner with sales to develop the optimal PepsiCo assortment for each customer, leveraging insights to identify white space opportunities that can lead to incremental growth
- In partnership with the individual business unit eCommerce marketing leads, develop and execute compelling brand, category and PepsiCo activations during key time periods
- Identify and drive long-term thinking to evolve PepsiCo's presence on each of the customer's platforms
- Serve as the primary marketing conduit and communication link between the customer marketing/merchandising teams and PepsiCo for all marketing, media and activation topics
- Partner closely with the NA sales lead to identify any potential risks or retail partner challenges that negatively impact eCommerce growth and proactively work with across the eCommerce and BU teams to address issues
- Partner with the broader regional eCommerce leadership team to determine the correct expansion plan to drive growth within NA relative to strong understanding of the constraints and needs of the customer
- 8+ years of experience in digital marketing with a minimum of 5 years of eCommerce specific experience leading marketing and activations on Amazon
- Experience managing display, SEO, SEM, Social, CRM and programmatic media programs
- Proven ability to develop, sell and execute marketing plans and sustainable partnerships that has led to brand growth
- Strong people leadership with ability to inspire and manage a geographically diverse team
- Strong communication skills that is able to educate and influence management and senior leaders to act in a desired manner through written and verbal communication
- An ability to operate at a high level and keep the team focused to deliver results during periods of change and ambiguity
9
Strategy & Business Development Ecommerce Lead Resume Examples & Samples
- Provide strategic oversight and create a sales based mindset for the NA ePCT team to achieve the defined sales growth and market share targets across current customers
- Gain sponsorship and buy-in from the Sales leadership team and Marketing team to support the defined agenda
- Work closely with the NA conversion team to identify best in class practices and opportunities to increase search visibility, basket stickiness and consumer loyalty to our portfolio
- Play a leadership role in partnering with and defining the strategic plan for the key customers to achieve the defined growth targets with the larger PCT team
- Translate the global guidelines to ensure consistent practices and increase pace of sharing across the organization
- Partner closely with the other NA eCommerce sales leads to leverage a defined approach and sales strategy that accelerates growth in the space and identifies unique efficiencies
- Identify and drive long-term thinking to evolve PepsiCo's positioning in NA while ensuring there is the necessary alignment and prioritization between the PepsiCo business group and eCommerce leadership teams
- Partner with the broader NA eCommerce Sales leadership team to determine the correct expansion plan to drive sustainable growth
- 8+ years of experience in sales in CPG or eCommerce organization
- BA/BS required (Masters strongly preferred)
- Experience in one of the core North America business units (Beverages or Snacks) that enables a strong understanding of the local consumer expectations and significant macro-trends impacting the region strongly preferred
- Intellectual curiosity - awareness of emerging trends and competitive activity in the region and category
- Leadership - being capable of taking others along the journey and influencing decisions without direct or structural reporting authority
- Can succeed in ambiguity - Highly adaptable in less-structured, fast-paced environments (able to "jump in" and contribute even when facts are not 100% clear in this ever changing space); ability to quickly determine solutions to financial issues
- Is persistent and resilient in the pursuit of objectives, can shift gears easily, is willing to take on new challenges and works to resolve issues
10
Travel Tech Lead-mobile Web Ecommerce Resume Examples & Samples
- Develop a project delivery focus within the team and make use of Agile project techniques
- Architectural ownership of assigned applications
- Makes sure team follows merges code, code coverage and integration standards
- Insures team adheres to departmental level architectural guidance
- Become the professional “go-to-guy” within the team
- Identify and analyze the root problem and requirements to propose a suitable solution
- Actively stay on top of known or suspected issues from internal or outside sources, including bug reports, research, telemetry, and employee observations
- Work with product, marketing, and other departments. Prioritize initiatives and resolve issues in a timely manner
- Work with remote teams, making sure team load, staffing and other needs are fulfilled
- Contribute to audience segmentation, yield optimization and other media optimization efforts
- Stays on top of all third party integrations, related to air line of business
- Make sure key air core systems meet SLA expectations
- Technically responsible for a team of 5+
- Strong analytical skills, able to scope projects, convert business requirements into projects and user stories
- Possess core competence in Web application Design, Development and Implementation
- Innovative and analytical thinking, experienced working in high volume of transactions websites
- Strong understanding of REST-based APIs and SOA architecture
- Expert knowledge of MVC, .Net Framework, Ember/Angular
- Proficient in TDD and unit testing
- 2-4 years of relevant experience
- Travel and/or E-Commerce exposure
- Excellence in Engagement Management derived from outstanding communication skills with the ability to mentor and motivate taskforce
- Any travel related, and GDS experience with accent on airline tickets is a big plus
- Previous exposure to MongoDB, Redis, Cassandra, ELK, FluentD
- Hands-on AWS experience
11
Ecommerce Lead Sdm-hoffman Estates Resume Examples & Samples
- ECommerce solutions such as working with SaaS/cloud/multi-Tenant solutions (e.g. NetSuite)
- Mentors team members in technology, architecture and delivery of applications
- Creates a shared sense of direction and community among the teams
- Ability to articulate and present different points-of-views on various technologies
12
Seasonal Ecommerce Warehouse Team Lead-weekend Shift Resume Examples & Samples
- Leads all department activities on a daily basis
- Works in applicable computer systems as needed per business requirements
- Leads staff in training and production activities
- Oversees the quality of processes and related activities
- Communicates regularly with Customer Service to ensure timely response to customer inquiries
- Promotes safety associated with this department
- Performs activities of workers supervised as required to meet urgent timelines
- Motivates the associates to achieve and exceed productivity and quality standards
- Some post high school education is desired. High School graduate required
- 5-10 years of experience in retail, wholesale, or direct to consumer operations
- Team building and leadership skills
- Possess articulate verbal and written communication skills
- Ability to operate supporting systems as required
- Exceeds all KPI (Quality, Productivity, and Financial performance indicators) metrics for the Saks Direct Fulfillment operation
- Ability to work weekend shifts
- The incumbent is required to possess sustainable physical requirements including but not limited to: standing for long periods of time (up to 10 hours), lifting up to 30 lbs. repeatedly, walking long distances repeatedly, bending, stooping, climbing ladders or stairs repeatedly, and manual dexterity of hands to process orders, push or pull up to 50 lbs
- Demonstrated understanding with a major WMS package and automated fulfillment equipment
- Knowledge of Microsoft applications (Excel, Word, Outlook) and ability to create/maintain spreadsheets and other files
13
Digital Content & Ecommerce Support Lead Resume Examples & Samples
- Develop Support Readiness plans for new products launched within Digital Channel
- Document SoP / Playbooks as they relate to Web Operations Support processes
- Increase operational efficiency with best in class tools and procedures
- Assurance of Business Continuity – escalation point for complex support issues
- Liaise with IT Support in order to facilitate the needs of the business for support issues outside of Web Operations charter
- Coordinate with offshore team on issue resolution and tracking to closure
14
Ecommerce Security Lead Resume Examples & Samples
- Ability to adapt quickly and work on multiple tasks simultaneously
- Highly adaptable to new and different technologies
- Possess outgoing, collaborative, team oriented style and strong interpersonal skills to successfully manage potential conflicts of information security goals and business goals
15
Ecommerce Functional Lead Resume Examples & Samples
- Support and transform clients’ off-line (retail, catalog and phone) offerings into effective on-line commerce channels through innovative systems and process design, systems integration, and multi-channel marketing
- Plans and performs analysis of eCommerce activities and/or functions and guides the subsequent design and implementation or improvement of existing eCommerce applications
- Offers suggestions and recommendations during solution design and execution phase from a functional perspective to ensure business intent is understood by the project team
- Serves as the bridge/translator between the business team and technical resources during development and implementation to ensure that requirements and dependencies are well understood
- Assist with business process redesign, roadmap planning, loyalty programs, and identifying touch points through multi-channel applications
- Assist clients to prepare for ongoing operations post-launch i.e. support preparation of staffing or change management plans
- Mentor and coach team members by sharing perspective and knowledge of eCommerce initiatives and maintaining open dialogue with colleagues and clients
- Support the development of strong client relationships by building trust, rapport and strong working relationships with key sponsors, stakeholders, and team members
- 5+ years of full lifecycle implementation experience using various SDLC methodologies
- 3+ years of experience in tactical deployment or re-launch of ecommerce applications
- Extensive experience with eCommerce and ebusiness applications; direct experience with Oracle/ATG, hybris, Demandware, Intershop or WebSphere Commerce
- Knowledge of WCM applications
- Knowledge of best practices in all areas of eCommerce including Catalog Management, Product Merchandising, Inventory Availability, Shopping Cart and Checkout, Order Management, Search and Guided Navigation, SEO, Personalization, Gift Registry, Returns Management, Customer Service
- Direct experience in the tactical operations of an eCommerce website
- Ability to lead functional discussions and scoping decisions based on best practices for implementing the ecommerce application
- Experience eliciting high-level business requirements and creating detailed functional specs as well as other documentation like requirement traceability matrixes, work-flow diagrams and use-cases
- Experience with performing gap analysis outlining client gaps in technology, resources, and institutional knowledge necessary to deliver and execute a successful channel rollout
- Experience in a consulting experience with demonstrated track record of continuing responsibilities, creativity and innovation
- Excellent communication skills, both written and verbal with strong presentation skills
- Strong interpersonal, team building, organizational and motivational skills
16
Ecommerce Quality Automation Lead Resume Examples & Samples
- Create a simple, robust, and automated testing process to support a continuous development/deployment environment
- Work closely with our web engineers to seamlessly integrate testing into the development and build processes
- Define code architecture decisions to support a high-performance and scalable product with a minimal footprint
- Lead a team of test & QA engineers
- Provide vision and technical leadership across the core engineering team
- Stay abreast of the latest technology trends, coding standards, libraries and frameworks to constantly challenge and redefine Mandiant’s technology stack
- Bachelor’s degree in technology field
- 7+ years technology experience
- 5+ years of professional experience developing professional web software
- 2+ years of automated testing experience
- Exposure and understanding to modern web standards
- Strong professional experience with JavaScript and related libraries
- Understanding of modern web architecture using MVC approaches
- Knowledge of Continuous Integration principles and best-practices
- Hands-on experience using testing frameworks such as SQUnit, Jasmine, PhantomJS, Selenium, SinonJS, Mocha, etc
- Working knowledge of RESTful web services
- Comfort working in an agile and test-driven environment
- Exposure to bug tracking and task management software such as JIRA, Bugzilla, etc
- Exposure to Github
17
Ecommerce Solutions Technical Lead Resume Examples & Samples
- Support and transform clients' Digital needs into effective on-line commerce channels through innovative systems and process design, systems integration, and multi-channel marketing
- Analyze eCommerce requirements and provide help in design and implementation or improvement of existing eCommerce applications
- Serve as a bridge between the business team and technical resources during development and implementation, and help the QA team to understand the requirements
- Lead and support client engagements as required, effectively managing project scope, schedule, and resources
- Assist in business process redesign, roadmap creation, and identify touch points of multi-channel applications
- Maintain and build strong client relationships, and strong working relationships with key sponsors, stakeholders, and team members
- Contribute to the business development process by involving in sales calls, assist in proposal development efforts and client presentations
18
Technical Lead-ecommerce & Digital Resume Examples & Samples
- Bachelors degree and/or relevant experience
- A minimum of 7 years experience with relevant technology
- A minimum of 5 year's hands-on development experience .net and/or java
- Experience implementing large enterprise scale web application/platform
- Demonstrated experience with a systems development life cycle
- Experience with Adobe Experience Manager a major plus
- Experience in ALM tools like JIRA/JIRA Agile/Confluence/GIT preferred
- 3rd party delivery partner management is a plus
19
Ecommerce Technical Lead Resume Examples & Samples
- Validate and register customers to e-Store site
- Be a primary and escalation point for e-Store order and user management and troubleshooting
- Field Tier 1 customer inquiries via phone and email, and resolve pertinent issues
- Field Tier 2 escalations from e-Commerce Team Members
- Field and manage Tier 2, and Tier 3 escalations with the Philips HHS e-Commerce Operations Team
- Collaborate with HHS ITBP, and Philips HHS e-Commerce Operations Team to solve customer incidents, site issues, and other escalations
- Works on problems of diverse scope by analyzing key areas for improvement and turns them into value added propositions for an increased online customer experience
- Manage HHS e-Commerce backlog working with Philips Product Owners, and Business Owners to identify, scope and develop key features for implementation
- Lead development of solutions and testing functional enhancements and improvements to the e-Store using a disciplined approach
- Works independently and provides consultative advice within specific functional area
- Promotes the use of the e-Store as an optimal sales channel whenever opportunity arises
- Work with customers to identify needs and translate them into new and improved online offerings
- Demonstrates good judgement in selecting methods and techniques for obtaining
- Monitor and develop Key Performance Indicators (KPIs), metrics, and reporting relating to customer behavior, site performance, search terms, and campaign performance
- Use business tracking tools to benchmark, measure and analyze key performance indicators, as set by management
20
Lead Business Analyst Marketing & Ecommerce Resume Examples & Samples
- Bachelor’s degree and/or 6 to 8 years of experience in an IT Business Analyst role
- Demonstrated experience documenting use cases and functional requirements
- Excellent written and verbal communications skills
- Working knowledge of Mac OS and MS Office, including Microsoft Visio and Microsoft Project, SharePoint
- Experience in Adobe Creative Suite and Adobe Experience Manager is a plus
- Expertise with retail or eCommerce is preferred
21
Ecommerce Lead Resume Examples & Samples
- Set up and monitor a national eCommerce customer support process for Rexel Energy Solutions, including processes to answer requests by chat, email, phone around web shop, Amazon, eBay, Newegg and/or other store fronts, and customer catalogs
- Answering phone with proper etiquette answering questions and/or taking / up-selling orders
- Run metrics and work with right group to improve key performance indicators
- Contributing to new ideas to increase e-commerce sales including identifying new channels
- Assisting with new branch setups with the possibility of travel to our remote warehouses
- Report to Jose, Director of Commercial Operations for Rexel Energy Solutions
- Experience - 2+ years experience with Ecommerce Sales, Marketing or IT
- Learning - ability to learn new systems and applications quickly
- Proactive - strong organization, task management, and communication skills
- Detail orientation - willingness to dig in to do both strategic and tactical items
- Influence - ability to quickly gain respect to drive change across division / region
22
Ecommerce Technology Lead Resume Examples & Samples
- Responsible for Content Management implementation of merchandising and marketing campaigns (to include images, messaging, content, etc.) for our websites
- Implement A/B test scenarios across sites to continually improve conversion rates, cart adoption, and average order value
- Manage and optimize Recommendations Engine for all up-sells and cross-sells
- Serve as key point of contact for 3rd party technology implementation and service requests
- Manage consumer segments, scenarios, and promotions within the ATG database
- Maintain content on all static pages, and make updates using HTML and CSS skills
- Complete on-going review of platform analytics, including periodic experience audits to uncover opportunities for optimization
- Maintain up-to-date knowledge of industry trends, best practices, and applications to the platform
- Minimum of two (2) years of systems or eCommerce experience
- Bachelors degree required in Computer Science, Web Design, Marketing, Management, or a related field
- Knowledge of systems management, eCommerce, or digital marketing and merchandising
- Strong interpersonal skills and the ability to work with individuals across all organizational levels, including superior written and presentational communication skills
- Ability to multi-task in a fast-paced, dynamic, highly matrixed environment
- Aptitude to analyze and develop process flows as they relate to consumer online experience
- Experience with analytics (preferably web metrics) including general data collection, reporting, and analysis
- Experience with desktop applications such as Microsoft Office, Adobe Creative Suite (Photoshop, Dreamweaver)
- HTML/CSS experience needed, Java experience a plus
- Experience with an enterprise eCommerce system (such as Oracle Commerce/ATG) a strong plus
- Experience with consumer products, namely office products, preferred
23
Ecommerce Integration Lead Resume Examples & Samples
- Integration Lead, Ecommerce and Retail background
- Senior interface development lead with hands-on experience in Java, Web Services, SQL, and UNIX Script
- Work with Architect and Platform Implementation team to identify the required interface call across the newer platform and existing legacy application
- Develop a design and implementation approach for the interfaces
- Providing technical guidance and coaching the team across onsite and offshore and ensure we quality in all the deliverables
24
Ecommerce Global Emarketing Finance Lead Resume Examples & Samples
- Partner with NA eComm Marketing team to develop annual marketing plans to provide thought leadership of marketing investments and review YOY ROI to drive efficiency
- Responsible to manage performance measurement processes for marketing spend to ensure communication of campaign effectiveness and marketing mix modelling to ensure appropriate returns for PepsiCo
- Responsible for budgeting, tracking, processing of marketing spend for NA marketing eComm team
- Collaborate with BU Marketing Finance teams to provide visibility of spend - ensure compliance with BU control measures
- Responsible for innovation tracking of RSV results and develop innovation spending principles for innovation
- Build strong relationships with the NA Marketing Sales leadership team and provide support for key business deliverables providing clear guidance to marketing team- all focused on delivering RSV growth
- Undergraduate degree in Finance or Accounting with strong preference for MBA
- 5 years experience in accounting, budget/financial analysis experience or general finance role
- Understanding economics of online F&B channel across markets, products, brands, go-to-market models (e.g., pure-play vs. click and collect vs. D2C) etc
- Proficient in Excel and other Microsoft products
- Ability to effectively interact with management
- Excellent analytical skills and the ability to translate analytical findings into actionable skills/processes
- Strong people skills to manage information-gathering requests
- Results oriented, able to complete assignments in a timely and accurate manner, and the ability to manage competing priorities
- Comfort in ambiguity as demonstrated by being able to adapt in less-structured environment
- Highly analytical, motivated, decisive thought leader
- Excellent organization, presentation, and communication skills (both written and verbal)
- Strong ability to influence and work through others to effectively navigate matrixed organization while ensuring that necessary stakeholders are informed
25
Technical Lead Ecommerce Platform Services Bronto Resume Examples & Samples
- Hands-on technical leadership of software engineers focused on API and platform integration
- Ensure reliability, security, and operational visibility into the platform
- Design and build distributed systems that integrate with a larger data and services ecosystems
- Anticipate system/application challenges and propose solutions
- Continuous improvement of code quality and development practices
- Participate in design and code review to ensure quality and testability of code
- Adjust positively to quickly changing priorities and goals
- Understand, leverage, and apply best practices effectively
- Mentoring to improve the analytical and technical skills of team members
- 5+ years of experience in software development, working with modern OO languages (Java preferred)
- Experience designing/building native cloud applications (AWS)
- Proven experience in API development (REST)
- Desire to have full ownership of the entire SDLC from conception through build and deployment and ongoing production operational support
- Agile software development experience
26
Ecommerce Global Strategy Lead Resume Examples & Samples
- High level strategy development including working closely with the broader global eCommerce team (based in NYC) and with the Sales and Finance leads in the priority markets. Granular strategic planning for key markets and customers-including analytical assessment and refinement of the portfolio innovation process; sales strategy development; evaluation of new business models; incubating emerging pure-play customers
- Identification and definition of business questions and issues requiring strategic, analytical and financial frameworks, whereby the Strategy team can partner with functional leaders to effect change. Coordination with strategic planning processes across broader PEP-especially to establish role and requirements of eCommerce in the context of business-unit specific goals and resource allocation. Creating/coordinating knowledge management process across Global eCommerce organization, raising internal bar, and "evangelizing" eCommerce (and underlying strategy) across broader PEP
- 10+ yrs of strategy exp in a variety of positions with exposure to consumer/retail clients
- Exp in digital/eCommerce-in consulting or company role. BA required (MBA strongly preferred). Highly analytical, motivated, decisive thought leader with deep strategic tool kit
- Proven people leader with excellent managerial skills/passion for developing and growing a team
- Ability to gain credibility with team members and senior management; influence decision makers
- Bias for action, with a track record of taking calculated risks for the long-term benefit of the company. Results oriented with a focus on developing implementation plans to drive execution
- Global outlook with sensitivity and awareness of social and cultural differences
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Ecommerce Operations Lead, Building Resume Examples & Samples
- Lead day-to-day e-commerce operations that support warehouse operations, order fulfillment & quality assurance programs
- Design, implement and manage the forecasting process for the online channel
- Drive the internal processes on order management, cataloging, shipping, and customer service functions
- Monitor key internal as well as vendor performance indicators and drive continuous improvement initiatives
- Manage supply chain interactions with 3PL partners to ensure orders are sent and shipment statuses are received, all while being accurate and on-time
- Recommend new tech features, internal processes, and supplier performance goals that will drive efficiency and focus on exceptional consumer experiences on the operational side of the business
- Experience in shipping products
- Knowledge of Omni channel sales
- Sales forecasting and P&L understanding
- At least three years of experience managing e-commerce operations or Internet businesses
- Experience with Excel and database reporting
- Experience managing KPIs, shipping and tracking fulfillment, and vendor partnerships
- Organizational skills with the ability to handle multiple tasks simultaneously
- Ability to work a problem forward and backward to identify root cause and create preventive measures
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Ecommerce Platform Development & Quality Assurance Practice Lead Resume Examples & Samples
- Proven expertise in developing Web Framework
- 2+ years of working in a TDD (test driven development) environment
- 2+ years implementing QA automation tools and practices
- 5+ years in software development
- 2+ years working with a public cloud provider, ideally Amazon Web Services
- BS/BA degree in computer science or related discipline or equivalent experience
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Ecommerce Marketing Activation Lead Resume Examples & Samples
- 3 + years of experience and intermediate skill level in web content and asset management in an enterprise CMS application (i.e. Sitecore)
- Experience managing digital project execution
- Experience planning, managing and approving content in a content management system
- Experience writing for online including SEO a plus
- Ability to work independently and solve problems creatively
- Some knowledge of digital photography and graphics preferred
- Highly organized and able to prioritize multiple projects simultaneously
- Working knowledge of product inventory management and digital asset management systems preferred
- Experience managing people or agencies preferred
- Some experience in content optimization preferred
- Some knowledge of HTML, CMS, Adobe Photoshop, and MS Office, CSS, and JavaScript preferred
- Candidate must possess strong critical thinking, creative concepting, and problem-solving skills
- Ability to troubleshoot HTML, CSS, and browser-display issues on web pages
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Ecommerce Operations Lead Resume Examples & Samples
- Maintaining the availability of the group E-Commerce platforms providing stability and availability to our customers
- The management and execution of e-commerce software deployments, minimising site disruption, and delivering the controlled introduction of new functionality
- Be responsible for performing KPI deviation investigations on our e-commerce platforms in order to retain KPI alignment and proactive incident management
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Industry Lead-ecommerce Resume Examples & Samples
- This role would work primarily with larger, more sophisticated, enterprise prospects, and sometimes existing customers, to add credibility and help the sales team understand customer needs to scope the right solution. They would explain the customer benefits of Bronto from the perspective of an online retail marketer
- This role would be like a sales engineer that helps answers questions and guide the discussions but a direct sales rep would still be involved to close the deal
- The ideal candidate would have 5-10 years of experience in Ecommerce Retail preferably as an Ecommerce Director or preferably Ecommerce VP at several apparel retailers
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Software Engineering Lead, Ecommerce Resume Examples & Samples
- 8 + years of experience with e-commerce back-end development and application development within an enterprise setting
- Must have worked on multiple Demandware implementation projects
- Strong capability working with technologies used within the Demandware platform such as: JavaScript, Demandware API, OCAPI, controllers, pipelines, JQuery/Ajax/JSON, as well as good understanding of current HTML/CSS/XHTML standards
- Good understanding of performance profiling and optimization for Demandware
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Ecommerce Lead Resume Examples & Samples
- Ensures deployment of global e-Commerce strategy in CH and support further the adapted vision and strategy for our local business. Works closely with the DACH & Euro teams. Defines the G2M – model incl. “where to play” and “how to win” for CH and ensures that resources and initiatives are allocated accordingly
- Defines new models to win online by ensuring frequent exchange of best practices and coordination of the x-functional team consisting of CD-Fin, Supply Chain, Media, CMI and Shopper
- Marketing Accountable for delivering Categories plan & initiatives plan across the accounts and being the voice of eCommerce within the CSMs
- Create & share of best practice within the eCommerce team, wider Unilever teams in CH and DACH
- Challenge existing ways of working externally and internally to optimise processes
- Develop close x-functional working relationships with the retailers, category and brand teams internally
- Work with the Digital Manager to deliver cutting edge business proposals and shopper insight to customer
- The individuals will be passionate, energetic and enthusiastic about shoppers, pioneering a new channel and delivering results. Good interpersonal, communication and relationship management skills are preferred
- They will have a demonstrable track record of building collaborative and productive customer relationships. Ideally would have account management experience
- Experience in digital marketing is preferable. Experience in FMCG marketing or account management is desirable
- Fluent in German, basic knowledge in French
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Lead Ecommerce Online Marketing Manager Resume Examples & Samples
- Manage large budgets and complex search initiatives from strategic set-up to performance analysis
- Collaborate with internal teams and stakeholders to ensure search campaigns are on strategy with business goals and targets
- Translate business goals into search activations
- Identify areas of opportunity – both low-hanging fruit and long-term wins
- Develop relationships with external partners and agencies
- Demonstrate expertise across both SEM and SEO, specifically staying up-to-date on industry trends and best practices
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Customer Business Lead-ecommerce Resume Examples & Samples
- Is the primary business owner over the Kraft Heinz business on major eCommerce partners
- Works with customer accounts and Kraft teams to build and execute growth plans encompassing both innovative vision and flawless execution
- Builds Kraft Heinz business with customer measured by profitability achievement, share gains, revenue targets, special programs, new and core item introductions/distribution
- Becomes a subject matter expert on best practices and new innovation in the space and category and is able to consult and become a trusted expert both within their account and Kraft Heinz
- Leverages available resources/scale to elevate executional excellence across the business
- Leads cross‐functional business planning in category management, supply chain efficiency, technology, local marketing
- Understands and utilizes insights data, both internal and external (competition), to build total customer profits
- Serves as primary voice and advocate within Kraft Heinz HQ eCommerce organization for their account
- Provides a single point of accountability to the customer for all Kraft activities
- Services the customer by establishing positive business relationships with decision makers, providing category management expertise programs at the retail level
- Provides updates to management on competitive activity (both at Customer and in the market), Customer specific strategy changes, key marketplace updates and other business related activities
- Drives efficient and effective trade programs to deliver best ROI and within budget administers volume and trade promotion spending levels within budget while managing trade dollars as percent of revenue for maximum results
- Leads and/or assists with major business reviews and customer visits, including annual reviews and “top‐to‐top” meetings, depending on Customer
- Manages seamless execution of business operation
- 4+ years of experience managing a full P&L, trade spend, and customer relationship management in eCommerce
- Strong understanding of the key tenets of eCommerce and digital merchandising
- Strong sales or merchandising background with excellent understanding of business processes and systems
- Strong quantitative and analytical skills and demonstrated ability to manage a scaled business
- Significant experience in building customer relationships
- Strong financial acumen – understanding of profit and revenue drivers and analysis
- Proficiency in consumer demand strategy and budgeting
- Strategic Thinking and Planning
- Strong decision‐making ability
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Ecommerce QA Automation Lead Resume Examples & Samples
- Work closely with brand marketing, merchandising and IT teams to define test strategy for upcoming site / application launches
- Direct product requirement testing for various programs by generating test plans
- Develop new methods for product testing and automated test frameworks to gain efficiencies and support continuous integration
- Develop performance testing strategies and plans to ensure system stability during high volumes
- Develop and maintain automation test routines and plans
- Ability to quickly learn test automation/scripting tools using a variety of open source technologies
- Provide guidance and leadership to testers and script developers to ensure automation framework is up-to-date with application releases
- Review quality issues and risks and lead software development to resolve issues
- Triage defects and categorize those into critical/medium/low buckets
- Provide accurate effort estimates around regression tests, integration test for the scope of a project
- Partner with cross-functional teams to design software and application design specifications prior to the actual creation to ensure accurate testing can be performed and the programs meet company standards
- Ensure test programs meet design specifications prior to their launch
- Manage test schedule and ensure execution is completely on time
- Manage troubleshooting and debug if issues escalate
- Resolve any major issues with programs that could possibly affect data security, customer functionality, or system performance
- Partner with software and application developers/engineers prior to development to ensure testing specifications are met
- Write manuals for specific requirements to ensure accurate testing
- Prepare reports and presentations for senior management and key stakeholders regarding product quality and performance
- Train others in existing and newly implemented QA testing as needed
- Experience with testing strategy for eCommerce applications
- Experience setting up testing frameworks with industry standard tools
- 5 – 7 years of overall experience, with hands-on role in using test automation tools
- Experience managing QA test cycles
- Hands-on expertise with development and maintenance of test automation scripts
- Experience with industry standard test automation tools offered by SaaS service providers or on premise solutions like QTP, LoadRunner
- Understanding of project lifecycles to maximize value of testing cycles
- Experience supporting various testing activities such as Functional, Regression, System Integration, Performance, Browser, Security
- Experience with eCommerce platform
- Understanding of Java/J2EE frameworks
- Ability to learn new scripting/automation tools
- Ability to leverage the automation methodology towards creating performance test scripts, test bed etc
- Experience with QTP, LoadRunner
- Experience with SaaS Performance Testing tools like Soasta or Loadrunner
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Ecommerce Product Lead Resume Examples & Samples
- Persuading users to sign up for the service
- Preventing them from cancelling
- Convincing them to come back
- Own the Prospect Homepage, Registration and Welcome experience and the Cancellation experience end to end
- Utilise SEO and other 3rd party platforms to support product discovery and conversion
- Your goals will be measured by conversion and attachment rates, SEO sales and platform saves & reinstates (CPR)
- Lead the development of our sales website, powered by Magento
- Prioritise and oversee website development with input from and feedback to stakeholders
- Own and develop the business relationship with our Payment Gateway Providers and Gift Card suppliers
- Gather market and competitor intelligence to further progress the development of the product
- Maximise our market share and seek initiatives to attract more revenue
- Foster effective, teamwork with international teams by proactively sharing information and working collaboratively with internal stakeholders including: project management, technology, sales, and finance
- Assist and facilitate product definition and life-cycle road-mapping to support business drivers (i.e., revenue, audience, cost savings, strategic value)
- Provide clear, concise and thorough articulation of product requirements expressed as epics, user stories and acceptance criteria, delivered to enable an engaging and monetisable customer experience
- Create and manage a roadmap based on aggregation of stakeholder needs and market/trend analysis, including working in close collaboration with other internal stakeholders and evaluating other products considered best-in-class and understanding trends in how they influence the value of the proposition
- Understand, evaluate and proactively pursue opportunities to improve product performance; maintain a passion for high quality, ‘talked about’ product experiences for consumers
- Create concise product documents to justify investments and provide insight into making trade-off decisions
- Identify, evaluate and work collaboratively with internal teams, stakeholders, vendors and partners, ensuring optimal delivery and service levels are achieved
- Demonstrable experience defining customer journeys, identifying where efficient & effective optimisation changes can be made
- Data driven decision making experience
- Demonstrable experience working within a high pressured commercial trading environment
- Experience of managing relationships with Payment Providers
- Magento or other eCRM tools
- Experience working in an agile environment, ideally with offshore teams
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Ecommerce Administrator Project Lead Resume Examples & Samples
- Work as a project lead for eCommerce projects
- Manage business expectations
- Manage new product development and feature roadmap from planning to implementation by collaborating with cross-functional teams
- Work with various vendors and serve as the point of contact for the sites
- Synthesize product requirements from a variety of internal and external resources
- Convey product requirements by creating effective user stories, functional requirements
- Coordinate with development team and QA leads to ensure features are being built to spec
- Must have a great business sense for the product catalogs loaded on the ecommerce sites
- Strong experience working with Ecommerce content management tools
- Work closely with ecommerce operational teams to develop and enhance workflow processes and maximize the potential of existing product capabilities
- Create and analyze metrics for new and existing features to evaluate performance
- Analyze product performance and respond quickly to diagnose and correct problems
- Manage product strategy and vision for specific eCommerce site focus areas, such as search, checkout, browse/navigation or content/services, across 7 websites/brands
- Define and manage the product roadmap and release plan for those focus areas and manage expectations with all relevant stakeholders, including the senior leadership team
- Identify gaps in the current eCommerce product offering and lead the effort to develop solutions that drive business value
- Will be expected to provide guidance on future improvement for the ecommerce implementation
- Experience working with integrating various APIs with the ecommerce platform
- Bachelor's Degree in Computer Science, Technology, Business Management
- 5+ years of IT experience
- 2 + years of progressively increasing responsibility within an “Online” environment (web, digital, e-commerce, etc.)
- Extensive understanding of both B2B and B2C ecommerce landscapes, including “best practice” features and functionality
- Understanding of software testing methodologies and software development life cycle process
- Experienced in developing business use cases
- Understanding of web technology fundamentals
- Strong communication, interpersonal, analytical and problem-solving skills
- Ability to work individually and as a team
- Ability to prioritize and plan own tasks and estimate level of effort for assigned tasks
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FX Ecommerce Development Lead-ed Resume Examples & Samples
- Management and mentoring of Global Development Team of 25+ people across London, New York, Houston, Singapore and India
- Technical Lead / Design Authority ensuring strong engineering discipline and quality across all aspects of the technology estate to deliver scalable, fault-tolerant solutions
- Define and execute platform roadmap to support the business in line with broader CEM Architecture and eTrading strategy
- Application Owner responsible for on-going hygiene, risk, controls and governance of applications supporting business
- Collaborate with Product and Project groups to capture requirements, provide estimates and agree delivery schedules to meet priorities
- Drive Continuous Improvement of SDLC in line with existing Agile and DevOps processes
- Hands-on development
- 5+ years as Development Lead/Manager of FX front office team with 10+ people
- Experienced in managing and mentoring global teams including offshore
- Substantial experience with design and development of Ecommerce distribution and/or eTrading/OMS/Pricing platforms
- Deep understanding of SDLC including Agile/DevOps tools and practices
- Proven track record with designing and developing multithreaded, highly scalable, fault tolerant Java 7/8 applications
- Experience in multi-tier architectures
- Ability to own multiple streams of work and to organize self and others to deliver in a timely fashion
- FIX protocol/messaging
- Visio Modelling
- Working in Agile Scrum or similar process
- Experienced in building Ecommerce Distribution Services and APIs
- Experienced in Treasury/Transactional FX processing platforms
- Algo/OMS experience
- Micro Services architectures
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Sales Team Lead, Ecommerce Resume Examples & Samples
- 8+ years’ industry experience
- 5+ years’ in sales, customer development, business development, or GM roles
- Prior P&L ownership or primary responsibility for meeting commercial targets
- Ability to forecast sales and manage trade investment & ROI
- Prior experience in eCommerce sales, buying, or general management
- Experience managing, coaching, and developing a team
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Ecommerce Fraud Analyst Lead Resume Examples & Samples
- Manage the team’s workflow to ensure completion of necessary tasks, ensure deadlines are met, and department standards are being followed
- Training and Development of the team
- Maintain the Fraud Rule List and make recommendations in the Fraud Tool
- Other responsibilities as determined by management
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Ecommerce Product Lead Resume Examples & Samples
- Take responsibility for on-going management of the new NOW TV website, identifying and managing UX and front-end improvements, as well as reporting and analysis
- Collaborate with stakeholders to identify, define and analyse business requirements with clear business value, making trade-offs among conflicting business priorities and gaining consensus across all stakeholders
- Translate business requirements into user stories with clear business value. You will plan, prioritise and communicate the delivery schedule to align with eCommerce team priorities, and work with the development team to improve velocity and technical quality
- Work closely with the development team to attain timely estimates for each project or feature, and will work to find the best solution from a technical perspective
- Build a strong relationship with the Scrum Master to continuously improve the way the team works, encouraging the team to inspect and adapt, and embrace learnings
- Champion a ‘lean’ approach to the development of new features, learning through multi-variant testing, determining the most appropriate minimum viable product, iteratively rolling-out key improvements, and measuring the success of new features against targeted goals
- Collaborate with the established UK team to implement best practice
- Use your understanding of the roadmap to oversee the optimisation plan with the MVT Exec, and ensure that all new initiatives are supported by reporting and analytics capability to evaluate impact
- Manage SEO in collaboration with the SEO Exec to optimise the site and improve SERPs visibility
- You possess an in-depth knowledge of eCommerce and commercial websites, derived from a experience in a similar role
- You possess a strong technical understanding that will enable you to lead sprint planning and pre-planning sessions, write clear and in-depth user stories with well-articulated acceptance criteria, help the team to define solutions, and know when to challenge developers and ask questions
- You have significant experience in translating customer needs into eCommerce delivery, with a focus on developing UX & UI that delivers an excellent customer experience as well as hits our targets
- You are skilled at project and product planning, including product definition, feature prioritisation and trade-off processes
- You understand the technical side of eCommerce and are comfortable talking to developers to translate your ideas and give clear direction
- You understand the business value of the requirements and can articulate why features are required, what problems they will solve and how they will benefit the end user
- You have excellent analytical skills and experience of using web analytical packages to translate data into clear, actionable insights
- You have experience of working in a similar role, working with Agile development teams, with demonstrable knowledge of Agile concepts such as sprint budgets, capacity, velocity, burndown and lead time
- Experience and knowledge of multi-variant testing is also highly beneficial
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Ecommerce Lead Web Developer Resume Examples & Samples
- BA in Information Technology or a related field
- Strong track record of success with front-end website coding including HTML5, CSS3, jQuery, JavaScript, angular.js, AJAX and WordPress
- Familiarity with API development preferred
- Experience with Java preferred
- Intermediate knowledge of Adobe Photoshop preferred
- Ability to handle a significant level of responsibility, manage projects and work independently, while also being a team player working closely with other department managers and SME’s
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Technical Lead-ecommerce Resume Examples & Samples
- Responsible for the technical design and development of web based applications as part of a major program to deliver Web Services
- Core technical role including coding as well as troubleshooting technical problems. Must be able to work in the capacity of technical lead who can guide both offshore and onshore developers
- Interface with business partners to determine project technical requirements and resolve issues
- Ensures adherence to established standards and may consult with stakeholders on technology solutions
- Supports existing business systems applications and may be responsible for leading technical aspects of a project. May be responsible for assigning resources and delegating tasks to meet project deliverables. Performs additional job duties as required
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Lead Product Marketing Mgr, Ecommerce Resume Examples & Samples
- Be the product owner throughout the life cycle
- Conduct multi-year product planning to determine product life-cycle decisions, ensure consistency with overall marketing and corporate strategy, and achieve product performance, revenue, market share/penetration, and profitability objectives
- Identify, monitor and analyze internal (e.g. financials, movement, revenue, cost, sales) and external (e.g., technology, market share, competitive) performance parameters in order to reposition, modify features and identify new uses for the product
- Provide continuing product surveillance and management of established product to attain financial objectives
- Be accountable for revenue attainment and profitability and success of product or group of products through development and execution of comprehensive marketing plan
- Develop business plans and product positioning in the marketplace
- Provide readout to leadership level regarding products and plans as assigned
- Collaborate with other AT&T offer teams to ensure customer experience and business services positions AT&T as the continued leader
- Work with marketing and sales operations teams to develop service delivery and channel enablement plans
- Develop compelling positioning and value proposition and selling tools
- Market Analysis: assess market and customer dynamics and incorporate into offer development and lifecycle activities
- Perform competitive analysis to evaluate product capabilities, pricing, promotion, distribution; analyze how these impact market share
- Recommend and implement changes required to be competitive
- Rationalize solution offerings by performing map/gap analysis against current offering and market opportunities
- Establish requirements to effectively manage and track to a plan of record, including total sales, revenue, churn and contribution
- Foster strong relationships with internal and external resources. Engage with different functional teams and business units (in order to drive business success and optimization)
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Ecommerce Support Delivery Lead Resume Examples & Samples
- Manage eCommerce application bugs: Determine when an issue is a bug that needs development attention through ATD’s support developers or by opening and managing SRs with SAP/Hybris support
- Ensure that all incidents are fully documented, resolved and/or mitigated via workaround, or escalated to the appropriate support teams or delivery managers
- Perform root cause analysis and develop a knowledgebase for known errors
- Ensure that application problems are diagnosed and documented in sufficient detail to enable development of fixes
- Work to resolve incidents efficiently and expediently in order to meet SLA objectives
- Design and communicate workflow processes as required
- Responsible for organizing and leading resources and establishing priorities for the eCommerce support resources
- Manage release related tickets (issue links, migration notes, etc.)
- Support delivery of expected functionality during releases into production
- Coordinate and understand operational procedures, such as tasks, scripts, and scheduled jobs that are run on affected servers and infrastructure, and maintain documentation of such
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Ecommerce Marketplace Lead Resume Examples & Samples
- Responsible for strategizing, delivering and exceeding growth objectives for the online marketplace and deal based business
- Work with internal and 3P teams to create manage and optimize listings
- Promo-management
- Bachelor’s degree in Business or related field
- Minimum 4 years of experience in Ecommerce or related field
- Marketplace experience necessary
- Affiliate marketing experience a must
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Global Omni & Ecommerce Support Services Lead Resume Examples & Samples
- 5+ years of proven experience at managing support organization
- People Management
- Solid background in computer science, ITIL certification and Project management (PMP is a plus)
- At least 2 years’ experience providing support to end users in a multi-country and multi-cultural environment
- Experience with a ticketing tool, relevant support workflow (ticket bouncing, ticket escalation), change & release management and wiki/knowledge base management (i.e. Confluence)
- Demonstrated ability to investigate support cases, and solve them
- Ideally, experience in supporting users
- Knowledge of HP Service Management Processes
- Critical thinking within a technical environment
- The ability to analyze proposed solutions to strategic problems
- Define and build the technology roadmap for all Digital Platforms for the Nestlé group worldwise
- Lead and coordinate the assessment current and future solutions to support the Ecommerce, Digital Presence, and cRM, Omni-Channel, Digital Analytics, ensuring proper integration for data, services, user experiences
- Build and maintain the DSU services and Solutions catalogue
- Participate in the development and refinement of best practices for implementation and maintenance of ecommerce, web, social media, and web analytic assets
- Publish the Nestlé group Digital tech roadmap with prefered partners and ensure its application
- Establish joint plans with Head of product /CTOs at leading industry partners
- Provide expertise and consulting to all solution architects about integration, interfaces and data flows and technologies to ensure the best outcome for user experience and TCO
- Connect with industry groups leading innovation in the Digital Consumer facing space to identifying emerging solutions to meet consumer needs, in conjunction with our Silicon Valley Innovation Outpost in San Francisco
- Degree in Information Technology, Engineering or Business preferred
- Strong business background with experience in Digital marketing , eCommerce, Analytics, preferably in FMCG industry
- Understanding of various technology stacks in eCommerce, analytics, big data/Hadoop, Web technologies, Front/Back end, APIs and their integrations
- Start-up experience (as CTO/Founder/head of product) a plus
- English fluent a daily working language
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Ecommerce Lead Resume Examples & Samples
- Adheres to the assigned work schedule and punctuality are an essential function of the job
- Utilizes participatory management
- Supervises incoming product receiving, process flow and pulling jewelry orders
- Supervises eCommerce shipping for accuracy and promptness goals
- Works with department head to analyze workflow processes and recommend process improvements to ensure rapid and efficient operation
- Ensures work areas are maintained and organized. Work areas are cleaned at the end of each day
- Maintains a positive, team-oriented relationship with management, peers, and subordinates
- Monitors supply inventory and creates supply orders when necessary
- Contributes to making budget and reducing expenses
- Provide leadership, guidance and professional development to staff
- Ensures compliance with policies and procedures
- Meets goals and fulfills responsibilities
- Demonstrates ethics and complies with Corporate Compliance Program
- High school diploma or equivalent and at least 1 year of supervisory experience
- Skilled with Windows PC and operating system, Microsoft Excel, Word and Internet
- Experienced in customer focused sales and support environments
- Must be able to multi-task, and work both rapidly and efficiently
- Ability to communicate effectively in English. Eyesight and manual dexterity to differentiate between and classify items
- Ability to coach and direct employees
- Must be able to understand and follow directions well
- Ability to stand for eight hours. Ability to bend and twist. Ability to lift and carry up to 70 pounds
- Ability to figure percentages and perform simple math computations
- Adhere to work schedule set by supervisor
- Sufficient eyesight and manual dexterity to differentiate between and classify items
- Prior retail, eCommerce and/or Warehouse management experience
- Prior eCommerce or online selling experience or experience with thrift, pawn or second-hand sales
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Ecommerce Technical Lead Resume Examples & Samples
- Lead the technical planning and requirements gathering phases including estimate, develop, test, manage projects, architect and delivery
- Serve as a Technical Lead and Mentor. Provide technical support or leadership in the development and continual improvement of service
- Provide team code review and technical oversight, manage project tasks, track schedules and timelines
- Develop and maintain effective working relationships with team members
- Passionate coder with 3-5 years of web development experience, specifically using PHP
- Experience with developing eCommerce websites
- Experience with Magento strongly preferred
- Flexible and adaptable attitude, disciplined to manage multiple responsibilities and adjust to varied environments
- Future technology leaders- dynamic individuals energized by fast paced personal and professional growth
- Phenomenal communicators who can explain and present concepts to technical and non-technical audiences alike, including high level decision makers
- Solid foundation in Computer Science, with strong competencies in data structures, algorithms and software design
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Ecommerce Operations Lead Resume Examples & Samples
- Linux and its underlying components, system statistics, performance tuning, filesystems and IO
- Dynatrace or Wiley Introscope (or other similar) familiarity
- Integrations familiarity (ESB, BPM, IIB)
- Practical experience with Websphere Application Server
- Deep expertise in the mentality, processes, and tools needed to deliver highly available applications
- Are able to function at a high level in critical situations
- Experience with continuous integration frameworks
- Experience with performance diagnostics, performance tuning, capacity planning, and monitoring
- Are eager to learn new technologies and programming languages
- Experience working in distributed cloud environments
